Paying Utility Bills in the Town of Apex: A Comprehensive Guide

Introduction

Paying utility bills can be a daunting task, especially when you’re not sure how to go about it. The Town of Apex, North Carolina, offers its residents various methods to pay their utility bills, making it easier and more convenient. In this guide, we’ll discuss the different payment options available and provide step-by-step instructions on how to pay your utility bills in the Town of Apex.

Online Payment Options

The Town of Apex offers an online payment system for utility bills, allowing residents to pay their bills from the comfort of their own homes. Here are the two links returned from Google for the keyword search:

1. Utility Billing / Customer Service: This link takes you to the Town of Apex’s official website, where you can find information on utility billing and customer service. Here, you can pay your utility bills online, view your account, and access various forms and resources.
2. eSuite Utilities: This link directs you to the Town of Apex’s eSuite Utilities portal, where you can pay your utility bills securely online. You can also view your account history, consumption data, and make changes to your account information.

How to Pay Your Utility Bills Online

Paying your utility bills online is a straightforward process. Follow these steps to pay your bills using the two links provided:

Method 1: Utility Billing / Customer Service

1. Go to the Town of Apex’s official website.
2. Click on the “Pay Your Bill / View Utility Account” button.
3. Select “Online Payment” as your payment method.
4. Enter your account number and last payment amount to locate your account.
5. Choose the payment option that suits you best (one-time payment, automatic bank draft, or recurring payments).
6. Review your payment information and click “Next” to proceed with the payment.
7. Enter your payment details and confirm your payment.
8. You will receive a confirmation email once your payment is processed.

Method 2: eSuite Utilities

1. Go to the eSuite Utilities portal.
2. Click on the “Sign In” button at the top right corner of the page.
3. Enter your username and password to log in to your account.
4. If you’re a new user, click on “Create User Profile” to register.
5. Once logged in, click on the “Pay Your Bill” button.
6. Select the account you want to pay and choose your payment method (one-time payment or recurring payments).
7. Review your payment information and click “Next” to proceed with the payment.
8. Enter your payment details and confirm your payment.
9. You will receive a confirmation email once your payment is processed.

Other Payment Options

If you prefer not to pay your utility bills online, the Town of Apex offers other payment options:

1. Pay by Phone: You can make a payment over the phone by calling (919) 362-8676 during regular business hours. Have your account number and payment information ready.
2. Pay by Mail: You can mail your payment to the Town of Apex’s Utility Billing Department at P.O. Box 250, Apex, NC 27502. Make sure to include your account number and payment information.
3. Pay in Person: You can pay your utility bills in person at the Town of Apex’s Utility Billing Department, located at 73 Hunter Street, Apex, NC 27502.

Frequently Asked Questions

Here are some frequently asked questions related to paying utility bills in the Town of Apex:

1. What forms of payment are accepted?
   The Town of Apex accepts Visa, Mastercard, and Discover credit cards, as well as electronic checks.
2. Can I pay my utility bill over the phone?
   Yes, you can pay your utility bill over the phone by calling (919)