Paying Hospital Bills Online with Sutter Health

Introduction

Sutter Health offers patients an easy and secure way to pay their hospital bills online through My Health Online. In this article, we will guide you through the process of paying your bill online and answer some frequently asked questions about billing and insurance.

Paying a Bill Online

To pay a bill online, follow these steps:

1. Sign in to My Health Online: Go to the Sutter Health website (www.sutterhealth.org) and click on the “My Health Online” button in the top right corner. Sign in to your account using your username and password.
2. Navigate to the Bill Payment Page: Once you are signed in, click on the “Billing and Insurance” tab at the top of the page. Then, click on the “Pay a Bill” button.
3. Select the Bill to Pay: On the next page, you will see a list of your outstanding bills. Select the bill you want to pay by checking the box next to it.
4. Enter Payment Information: Enter your payment information, including the amount you want to pay, your payment method (bank account or credit card), and any required authentication information.
5. Review and Submit: Review your payment information carefully and make any necessary changes. Once you are satisfied, click the “Submit” button to complete the payment.

Guest Pay

If you don’t have a My Health Online account, you can still pay your bill online as a guest. To do this, follow these steps:

1. Go to the Sutter Health website (www.sutterhealth.org) and click on the “My Health Online” button in the top right corner.
2. Click on the “Guest Pay” button.
3. Enter the required information, including the patient’s name, date of birth, and account number.
4. Select the bill you want to pay and enter your payment information.
5. Review and Submit: Review your payment information carefully and make any necessary changes. Once you are satisfied, click the “Submit” button to complete the payment.

Frequently Asked Questions

Here are some frequently asked questions about billing and insurance:

Q: Can I pay my bill online if I don’t have a My Health Online account?
A: Yes, you can use the Guest Pay feature to pay your bill online without a My Health Online account.

Q: Can I pay my bill over the phone?
A: Yes, you can call the Sutter Health billing department at 1-800-828-8500 to pay your bill over the phone.

Q: Can I set up a payment plan?
A: Yes, you can set up a payment plan online through My Health Online or by calling the billing department at 1-800-828-8500.

Q: Can I use my insurance to pay my bill?
A: Yes, you can use your insurance to pay your bill. Sutter Health accepts most major insurance providers.

Q: Can I get financial assistance?
A: Yes, Sutter Health offers financial assistance to patients who are uninsured or underinsured. You can apply for financial assistance online or by calling the billing department at 1-800-828-8500.

Conclusion

Paying your hospital bill online with Sutter Health is easy and secure. By following the steps outlined above, you can pay your bill quickly and efficiently. If you have any questions or concerns about billing and insurance, you can find answers in the FAQ section or contact the Sutter Health billing department for assistance.