Regional Water Authority Bill Pay

The Regional Water Authority (RWA) offers several convenient ways to pay your water bill. You can choose to pay online, by mail, by phone, or in person. Here are the detailed instructions for each payment method, as per the RWA’s official website.

Pay Online

To pay your RWA water bill online, follow these steps:

1. Go to the RWA’s official website: https://www.rwater.com/
2. Click on the “Customer Care” tab at the top of the page.
3. Select “Payment & Billing” from the drop-down menu.
4. Click on the “Pay Online” button.
5. Log in to your account using your username and password.
6. View your bill and select the payment option that suits you best.
7. Enter your payment information and submit your payment.

You can also make a one-time payment without logging in to your account. To do this, click on the “Pay Now” button on the RWA’s homepage, and follow the prompts to enter your account number and payment information.

Pay by Mail

To pay your RWA water bill by mail, follow these steps:

1. Send your payment to the address listed on your bill.
2. Include your account number on your check or money order.
3. Make sure to write the Regional Water Authority’s name in full on your check.
4. Do not send cash or attach anything to your bill.

Pay by Phone

To pay your RWA water bill by phone, follow these steps:

1. Call the RWA’s customer service number: 203-562-4020.
2. Follow the prompts to make a payment using your credit, debit, or checking/savings account.
3. Have your account number ready when you call.

Pay in Person

You can also pay your RWA water bill in person at one of the authorized payment centers. To find a payment center near you, check your water bill or click on the map on the RWA’s website.

Payment Arrangements

If you are unable to pay your water bill, the RWA offers payment arrangements to help you avoid late fees and service interruptions. Contact the RWA’s customer service team to make payment arrangements.

Causes of Higher-Than-Normal Bills

If you receive a higher-than-normal water bill, it may be due to various reasons such as a leak, a change in your water usage pattern, or a mistake in reading your meter. Check your water meter regularly to detect any possible leaks or errors.

FAQs

The RWA’s website has a list of frequently asked questions (FAQs) that may help you with your water bill payment, account management, and other concerns.

How to Read Your Bill

The RWA’s website also provides a guide on how to read your water bill. This will help you understand your bill better and detect any errors or discrepancies.

Low Income Household Water Assistance Program

The RWA offers a Low Income Household Water Assistance Program (LIHWAP) to help eligible low-income households pay their water bills. Visit the RWA’s website for more information on this program.

Residential Water Assistance Program

The RWA also offers a Residential Water Assistance Program (RWAP) to help homeowners who are struggling to pay their water bills due to a temporary financial hardship. Visit the RWA’s website for more information on this program.

Water Footprint Calculator

The RWA’s website features a water footprint calculator that helps you estimate your water usage and identify areas where you can save water.

Waterlines Consumer Newsletter

The RWA publishes a monthly newsletter called Waterlines, which provides information on water conservation, tips for reducing your water bill, and updates on RWA programs and services.

Waterviews Community Newsletter

The RWA also publishes a quarterly newsletter called Waterviews, which focuses on community news, events, and initiatives related to water conservation and sustainability.

Who Owns What?

The RWA’s website provides a tool to help you