Duck River Electric Bill Pay

Duck River Electric Bill Pay: A Comprehensive Guide

Introduction:

Duck River Electric Membership Corporation (DREMC) is a not-for-profit electric cooperative serving over 70,000 members in southern Middle Tennessee. As a member-owned utility, DREMC is committed to providing safe, reliable, and affordable electricity to its customers. In this guide, we will discuss the various bill pay options available to DREMC members, including online payment portals and traditional payment methods.

Online Payment Portals:

1. DREMC’s Online Payment Portal:

DREMC offers an online payment portal that allows members to pay their electric bills quickly and easily. The portal can be accessed through the DREMC website (https://www.dremc.com/) or by visiting https://billing.dremc.com/onlineportal/ directly.

To make a payment using the online portal, follow these steps:

• Log in to your account using your username and password. If you haven’t registered for an account, you can sign up for free using your account number and personal information.
• Once logged in, click on the “Billing” tab and select “Make a Payment.”
• Choose the payment method you prefer (e.g., bank draft, credit/debit card, or e-check).
• Enter the amount you want to pay and confirm the payment.
• You will receive a confirmation email once the payment is processed.

1. Quick Pay:

DREMC also offers a Quick Pay option, which allows members to make payments without logging in to their accounts. To use Quick Pay, visit https://billing.dremc.com/onlineportal/quickpay.aspx and follow these steps:

• Enter your account number and the amount you want to pay.
• Choose your preferred payment method (e.g., credit/debit card or e-check).
• Confirm the payment details and submit the payment.

Traditional Payment Methods:

In addition to online payment portals, DREMC members can also pay their bills using traditional methods. Here are some options:

1. Mail:

You can mail your payment using the return envelope provided with your bill statement. Make sure to include the bottom portion of the bill with your payment and only send a check or money order for security reasons.

1. In Person:

You can make a payment in person at any of DREMC’s eight offices. Please bring the bottom portion of the bill with you for quick and proper posting of the payment.

1. Night Deposit:

DREMC offers a night deposit box at each of its offices, allowing you to make payments after hours, weekends, and holidays. Please pay by check or money order and include the bottom portion of the bill to help ensure proper credit for the payment. The payment will be posted to your account on the following business day.

1. Payment Services:

DREMC offers several payment services to help members manage their accounts. Here are some of the services available:

• PowerUp Prepay: This service allows you to add funds to your account as you go, rather than paying a lump sum once a month. Daily text and email messages can be sent to update you on the balance of your prepay account.
• Levelized Billing: This billing plan helps residential members expect their bills by deferring bill increases during heating and cooling seasons to other months when bills are typically lower.

Conclusion:

In conclusion, DREMC offers a variety of bill pay options to suit its members’ needs. Whether you prefer to pay online or through traditional methods, DREMC has you covered. By taking advantage of the online payment portals and traditional payment methods, you can ensure that your electric bill is paid on time, every time. For further information or assistance, please visit the DREMC website or contact their customer service department.