Crystal Clinic Bill Pay: A Comprehensive Guide

Introduction

At Crystal Clinic Orthopaedic Center, we understand the importance of making bill payments easy and convenient for our patients. That’s why we offer an online bill pay system, allowing you to settle your bills from the comfort of your own home, 24/7. In this guide, we’ll take you through everything you need to know about Crystal Clinic bill pay, including how to use our online system, what information you’ll need, and what your options are.

Crystal Clinic Bill Pay: Online System

Our online bill pay system is secure, user-friendly, and designed to make payment easy and efficient. To get started, follow these simple steps:

1. Go to www.crystalclinic.com/patient-information/billing-info/online-bill-pay and click on the “Pay Now” button.
2. Select the statement type you’d like to pay, choosing from the two examples shown below.
3. Click the “Pay Now” button to get to the submission form and login prompt.
4. Follow the onscreen instructions, using information found on your statement as necessary.
5. Once payment is complete, don’t forget to set up your ePAY account!

What Information Do I Need?

To use the online bill pay system, you’ll need the following information:

• Your Crystal Clinic account number or statement number
• Your date of birth
• The last four digits of your Social Security number
• Your billing zip code
• A valid email address
• A secure password

How Do I Set Up My ePAY Account?

Setting up your ePAY account is easy and convenient. Here’s how:

1. Write down your Enrollment Code, found at the bottom of your online receipt (generated during the Quick Pay process above).
2. Come back to this Bill Pay screen (if you get lost, you can always click the “Bill Pay” button found on any page of the Crystal Clinic website).
3. Click the “Pay Now” button (don’t worry, you won’t be making another payment).
4. On the next screen, at the login prompt, select the “New to ePAY? Register” button.
5. Enter your unique Enrollment Code, along with the other information as requested.
6. Once the enrollment is completed, you will be able to access your account information and easily pay bills as needed.

Frequently Asked Questions

We understand that you may have some questions about our online bill pay system. Here are some frequently asked questions to help you:

• Q: Is the online bill pay system secure?
  A: Yes, our online bill pay system is secure and uses industry-standard security measures to protect your personal and financial information.
• Q: Can I pay my bill over the phone?
  A: Yes, you can call our billing department at (800) 818-0886 to make a payment over the phone.
• Q: Can I use a credit card to pay my bill?
  A: Yes, we accept major credit cards, including Visa, Mastercard, American Express, and Discover.
• Q: Can I set up a payment plan?
  A: Yes, we offer payment plans for our patients. Please contact our billing department at (800) 818-0886 for more information.

Conclusion

At Crystal Clinic Orthopaedic Center, we’re committed to providing our patients with the best possible care and experience. Our online bill pay system is just one way we’re making it easier for you to take care of your orthopaedic needs. If you have any questions or concerns, don’t hesitate to contact us. We’re always here to help.