Boone Electric Bill Pay: A Guide to Making Payments Online, by Phone, or In-Person

Pay your bill conveniently online using the SmartHub app. SmartHub is Boone Electric’s online platform that allows members to pay bills, monitor electric Payment/Billing Options · About SmartHub · Utility Bill Assistance · Rates

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As a member of Boone Electric Cooperative, paying your electricity bill on time is essential to maintain uninterrupted service. Boone Electric offers various payment options to suit your needs, including online, phone, and in-person payments. In this guide, we will explore each payment method in detail and provide step-by-step instructions on how to make a payment using each method.

Online Payment Options

Boone Electric offers an online payment portal called SmartHub, which allows you to pay your bill, view your electricity usage, and manage your account. Here’s how to make an online payment using SmartHub:

  1. Go to the Boone Electric website (https://booneelectric.coop/) and click on “My Account” in the top right corner.
  2. Log in to your SmartHub account using your email address and password. If you don’t have a SmartHub account, you can create one by clicking on “New User” and following the prompts.
  3. Once you’re logged in, click on “Billing and Payments” and then “Pay Invoices.”
  4. Select the invoice you want to pay and click “Pay Now.”
  5. Choose your preferred payment method: credit card, debit card, or bank draft.
  6. Enter your payment information and confirm the payment.
  7. You will receive a confirmation email once the payment has been processed.

Phone Payment Options

Boone Electric also offers a secure automated phone system called Secure Pay, which allows you to make payments over the phone using your credit card, debit card, or checking account. Here’s how to make a phone payment using Secure Pay:

  1. Call 573-449-4181 to be transferred to the automated system, or call the system directly at 877-999-3416.
  2. Follow the prompts to enter your account number, which can be found on your bill.
  3. Choose your preferred payment method: credit card, debit card, or checking account.
  4. Enter your payment information and confirm the payment.
  5. You will receive a confirmation message once the payment has been processed.

In-Person Payment Options

If you prefer to make a payment in person, Boone Electric has several locations where you can do so. Here are the locations and their payment options:

  1. Boone Electric Cooperative, 1413 Rangeline St., Columbia, MO 65201
    • Payment options: Cash, check, credit card, debit card, or money order
    • Hours: Monday – Friday, 8 a.m. – 4:30 p.m.
  2. Boone Electric Community Building, 1313 E. Broadway, Columbia, MO 65201
    • Payment options: Cash, check, credit card, debit card, or money order
    • Hours: Monday – Friday, 8 a.m. – 4:30 p.m.
  3. Boone Electric Kiosk, located at the community building
    • Payment options: Mastercard, Visa, Discover, American Express, cash, or check
    • Hours: Available 24/7

Tips and Reminders

  • Make sure to have your account number ready when making a payment.
  • Payments made after 4:30 p.m. will be processed the next business day.
  • Boone Electric charges a convenience fee for credit card, debit card, and electronic check payments.
  • You can also set up automatic payments through SmartHub or Secure Pay to ensure your bill is paid on time each month.
  • If you have any questions or concerns about your bill or payment, call Boone Electric at 573-449-4181.

Conclusion

Paying your Boone Electric bill is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, or in person, Boone Electric has a payment method that suits your needs. Remember to have your account number ready and note the convenience fee for credit card, debit card, and electronic check payments. If you have any questions or concerns, don’t hesitate to call Boone Electric for assistance.

FAQ

Where can I pay my Boone electric bill?

Payments can be made directly on the SmartHub app, at the office, by phone or our kiosk. View the FAQs to learn more. Don’t see your question? Call us at 573-449-4181 so we can help.

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Pay your bill conveniently online using the SmartHub app. SmartHub is Boone Electric’s online platform that allows members to pay bills, monitor electric

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