Paying Your Water Bill in Albuquerque: A Guide

Aug 3, 2022 · The Water Authority offers multiple ways for customers to pay their water, sewer and trash collection bills: Bank Draft: We will debit your bank

Customer Service – How Can I Pay My Bill

If you’re a resident of Albuquerque, New Mexico, and looking to pay your water bill, you’re in the right place. In this guide, we’ll take you through the different ways to pay your water bill, when to pay it, and what to do if you need help. We’ll also provide you with some useful tips and resources to help you save money and stay informed about your water usage.

Paying Your Water Bill

The Albuquerque Bernalillo County Water Utility Authority (ABCWUA) offers several ways to pay your water bill. You can choose the method that works best for you, and we’ll take you through each option step by step.

1. Bank Draft

The ABCWUA offers bank draft as a convenient and automatic way to pay your water bill. With this method, the water utility authority will debit your bank account each month to pay your bill in full. To set up bank draft, you’ll need to provide your bank account information and authorization for the ABCWUA to debit your account. You can do this online or by mail.

2. Online Payment

You can also pay your water bill online using a credit or debit card. The ABCWUA accepts Visa, Mastercard, Discover, and American Express. To make an online payment, you’ll need your account number and the amount you want to pay. You can also set up a profile to save your payment information for future payments.

3. Phone Payment

If you prefer to pay over the phone, you can call the ABCWUA’s customer service line at 505-842-WATR (9287). Select option 2 to make a payment. You’ll need your account number and payment information ready.

4. Mail Payment

You can also pay your water bill by mail. Simply send a check or money order, along with your payment stub, to the ABCWUA’s address:

ABCWUA
PO Box 27226
Albuquerque, NM 87125

Make sure to include your account number on your check or money order.

5. Walk-In Payment

If you prefer to pay in person, you can visit the ABCWUA’s customer service center at 1441 Mission Ave. NE, Albuquerque, NM 87107. The customer service center is open Monday through Friday, 8:30 a.m. to 4:30 p.m. You can pay with cash, check, or credit card.

When to Pay Your Water Bill

The ABCWUA bills its customers on a monthly basis, and your water bill is due on the 20th of each month. If you pay your bill after the due date, you may be subject to a late fee. To avoid late fees, make sure to pay your bill on time.

Help for Low-Income Customers

The ABCWUA offers assistance to low-income customers who may struggle to pay their water bills. If you’re eligible, you can receive help with payment arrangements, bill assistance, and conservation programs. To learn more about these programs, visit the ABCWUA’s website or call customer service at 505-842-WATR (9287).

Conservation Tips

The ABCWUA encourages its customers to conserve water and save money on their water bills. Here are some tips to help you do just that:

  • Fix leaks promptly to avoid wasting water.
  • Take shorter showers and turn off the tap while brushing your teeth to save water.
  • Use a water-efficient washing machine and dishwasher.
  • Water your lawn and garden in the early morning or evening to reduce evaporation.
  • Use a rain barrel to collect rainwater and use it for watering plants.

Stay Informed

Stay informed about your water usage and billing by signing up for the ABCWUA’s monthly electronic update. You’ll receive an email with information about your water usage, billing, and conservation tips. To sign up, visit the ABCWUA’s website and enter your email address.

Conclusion

FAQ

How do I pay my water bill in Albuquerque?

Ways to pay your bill Bank Draft: We will debit your bank account each month to pay your bill in full. Online: Guest Pay (one-time) Sign In or Create Profile for more options including Recurring Payments.

Are there water restrictions in Albuquerque?

The Albuquerque Bernalillo County Water Utility Authority doesn’t impose day-of-the-week watering schedules, but they do have guidelines for how often you can water your landscape during the hot summer months: March – Once a week. April and May – Twice a week. June through August – Three times a week.

How do I start a water service in Albuquerque?

Start Water Service Please contact New Mexico Water to request service at least one business day prior to your desired start date. If water is physically off at the location, an adult must be present when the New Mexico Water service person arrives to turn on the connection.

What are the water restrictions in Bernalillo County?

Bernalillo County’s Water Conservation Ordinance specifies water conservation measures for new development, restricts the use of spray irrigation between 11 a.m. and 7 p.m. during the summer, and prohibits water waste.

Other Resources :

Albuquerque Bernalillo County Water Utility Authority – Albuquerque Bernalillo County Water Utility Authoritywww.abcwua.org

Aug 3, 2022 · The Water Authority offers multiple ways for customers to pay their water, sewer and trash collection bills: Bank Draft: We will debit your bank

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