Paying Your LP&L Bill: A Guide to Online Payment Options

Are you looking for ways to pay your LP&L bill online? Look no further! This guide will walk you through the steps to make a one-time online payment using the City of Lubbock Utilities website. We’ll also explore the various payment options available to you, including the convenient automated payment kiosks.

One-Time Online Payments

To make a one-time online payment, follow these steps:

1. Go to the City of Lubbock Utilities website at www.cityoflubbockutilities.com.
2. Click on the “Payment Options” tab at the top of the page.
3. Select “One-Time Online Payments” from the drop-down menu.
4. Click the button labeled “Make a One-Time Payment” to proceed.
5. Enter your account number and last payment amount to verify your account.
6. Choose the payment method you prefer (EZ-PAY, credit/debit card, or e-check).
7. Enter your payment information and confirm the payment.
8. You will receive a confirmation number once the payment is processed.

Automated Payment Kiosks

If you prefer to pay in person, you can use one of the automated payment kiosks available at the City of Lubbock Utilities Customer Service Center. These kiosks are available Monday through Friday from 8 a.m. to 5 p.m.

To use the kiosk, follow these steps:

1. Visit the Customer Service Center at 1301 Broadway, Lubbock, TX 79401.
2. Locate the automated payment kiosk in the lobby.
3. Follow the on-screen instructions to select your language preference.
4. Enter your account number and last payment amount to verify your account.
5. Choose the payment method you prefer (cash, credit/debit card, or check).
6. Enter your payment information and confirm the payment.
7. Retrieve your receipt from the kiosk once the payment is processed.

Other Payment Options

In addition to one-time online payments and automated payment kiosks, City of Lubbock Utilities offers several other payment options. You can pay by phone, mail, or in person at the Customer Service Center. You can also set up recurring automatic payments through the online account system.

Conclusion

Paying your LP&L bill has never been easier! With the City of Lubbock Utilities website and automated payment kiosks, you have several options to choose from. Whether you prefer to pay online, in person, or over the phone, City of Lubbock Utilities has you covered.

FAQs

1. Can I use my smartphone to make a payment?
   Yes, you can use your smartphone to make a payment through the City of Lubbock Utilities website or by using the automated payment kiosks.
2. Is there a fee for using the automated payment kiosks?
   No, there is no fee for using the automated payment kiosks.
3. Can I set up recurring payments?
   Yes, you can set up recurring automatic payments through the online account system.
4. Can I pay my bill in person?
   Yes, you can pay your bill in person at the Customer Service Center, located at 1301 Broadway, Lubbock, TX 79401.
5. Can I pay my bill over the phone?
   Yes, you can pay your bill over the phone by calling 806-775-2509.