Pay Your KUB Bill Online – Fast and Convenient!

Are you tired of mailing checks or driving to a payment center to pay your Knoxville Utilities Board (KUB) bill? Look no further! KUB offers two easy and secure ways to pay your bill online, allowing you to manage your account and make payments from the comfort of your own home.

Pay Your Bill Online

Option 1: KUB Customer Portal

The KUB Customer Portal is a one-stop-shop for managing your KUB account. With a simple login, you can view your bill, make a payment, and even set up automatic bank draft payments.

To make a payment through the Customer Portal, follow these steps:

1. Go to www.kub.org/customer/fiber-account and log in to your account using your username and password.
2. Click on the “Billing” tab at the top of the page.
3. Select the account you want to pay.
4. Click the “Pay Now” button.
5. Choose your preferred payment method: bank draft, credit card, or e-check.
6. Enter your payment information and confirm your payment.

Option 2: KUB Payment Portal

If you don’t have a KUB Customer Portal account, you can still make a payment using the KUB Payment Portal. This portal allows you to make a one-time payment without logging in.

To make a payment through the Payment Portal, follow these steps:

1. Go to www.kub.org/bills-payments
2. Click on the “Pay Your Bill” button.
3. Enter your account number and click “Next.”
4. Choose your preferred payment method: credit card, debit card, or e-check.
5. Enter your payment information and confirm your payment.

Frequently Asked Questions

1. Is there a fee for paying my KUB bill online?
   No, there is no fee for paying your KUB bill online.
2. Can I pay my bill over the phone?
   Yes, you can pay your KUB bill over the phone by calling 865-524-2911.
3. Can I pay my bill in person?
   Yes, you can pay your KUB bill in person at one of our payment locations.
4. How do I sign up for automatic bank draft payments?
   You can sign up for automatic bank draft payments through the KUB Customer Portal. Simply log in to your account, click on the “Billing” tab, and select “Automatic Bank Draft.”
5. Can I use a credit card to pay my KUB bill?
   Yes, you can use a credit card to pay your KUB bill online or over the phone.
6. How do I know my payment was successful?
   After making a payment, you will receive a confirmation email with a payment receipt. You can also log in to your KUB Customer Portal account to view your payment history.

Conclusion

Paying your KUB bill online is fast, convenient, and secure. With two easy options available, you can choose the method that works best for you. If you have any questions or concerns, KUB’s customer service team is always available to assist you.

Don’t wait, pay your KUB bill online today and avoid late fees and penalties!