Dulyhealthandcare Bill Pay

Duly Health and Care Bill Pay – Easy and Secure Payment Options

Introduction:

At Duly Health and Care, we understand that paying medical bills can be a stressful experience. That’s why we offer our patients easy and secure payment options to make the process as smooth as possible. In this article, we’ll guide you through the steps to pay your Duly Health and Care bill online, by phone, or by mail. We’ll also highlight the patient billing protections we have in place to ensure that you’re fully informed and protected throughout the process.

Online Bill Pay:

The fastest and most convenient way to pay your Duly Health and Care bill is through our online patient portal, MyChart. With MyChart, you can view your statement, make payments, and manage your account from the comfort of your own home.

To pay your bill online, follow these steps:

1. Log in to your MyChart account or create a new account if you don’t already have one.
2. Click on the “Billing” tab and select “Make a Payment.”
3. Enter the amount you want to pay and select the payment method (credit/debit card or bank account).
4. Review your payment information and confirm the payment.

You will receive an email confirmation of your payment, and your account will be updated in real-time.

Phone Payment:

If you prefer to pay your bill over the phone, you can call our customer service line at (866) 734-7680. Our customer service representatives are available to assist you Monday through Friday, 8:00 am – 5:00 pm.

To pay your bill by phone, follow these steps:

1. Call our customer service line at (866) 734-7680.
2. Follow the prompts to enter your account number and payment information.
3. Confirm your payment information and authorize the payment.

Mail Payment:

If you prefer to pay your bill by mail, you can send a check or money order to the following address:

Duly Health and Care
15921 Collections Center Drive
Chicago, IL 60693

Please make sure to include your account number and the payment coupon from your billing statement.

Patient Billing Protections:

At Duly Health and Care, we understand that unexpected medical bills can be stressful and overwhelming. That’s why we have implemented patient billing protections to ensure that you’re fully informed and protected throughout the billing process.

Here are some of the patient billing protections we offer:

1. Transparency: We provide clear and transparent billing statements that outline the services you received and the associated costs.
2. Good Faith Estimate: We provide a good faith estimate of expected charges for emergency care or treatment by an out-of-network provider at an in-network hospital or ambulatory surgical center.
3. Surprise Billing Protections: We adhere to state and federal surprise billing protections that prevent you from receiving unexpected bills for emergency care or treatment by an out-of-network provider.
4. Balance Billing Protections: We follow balance billing protections that prevent you from being billed for the difference between the amount our providers charge and the amount your insurance covers.

Conclusion:

At Duly Health and Care, we’re committed to providing our patients with high-quality medical care and a stress-free billing experience. Our online bill pay, phone payment, and mail payment options make it easy for you to settle your bills conveniently. And, with our patient billing protections in place, you can feel secure knowing that you’re fully informed and protected throughout the process. If you have any questions or concerns about your bill, don’t hesitate to contact our customer service line at (866) 734-7680.