City of St. Peters Bill Pay: A Comprehensive Guide

Introduction

Welcome to the City of St. Peters Bill Pay guide! This article will provide you with a comprehensive overview of how to pay your utility bills online, by phone, or in person. We’ll also cover frequently asked questions and troubleshooting tips to ensure a smooth payment process.

Online Bill Pay

The City of St. Peters offers an online bill pay system that allows residents to pay their utility bills quickly and easily. To access the online bill pay system, follow these steps:

1. Visit the City of St. Peters website at www.stpetersmo.net and click on the “530” tab.
2. Click on “Utility Billing” from the drop-down menu.
3. Click on “Online Account Access” and follow the prompts to log in or create an account.
4. Once logged in, you’ll be able to view your account information, including your bill amount, due date, and payment history.
5. Choose the payment method you prefer, including credit/debit cards or e-checks.
6. Enter the required information for your chosen payment method, including the account number, routing number, and amount you wish to pay.
7. Review your payment information carefully and click “Submit” to complete your payment.

Phone Payment

To pay your utility bill by phone, call the City of St. Peters’ automated payment line at 636-477-6600 ext. 1217. Have your account number and payment information ready, and follow the prompts to complete your payment.

In-Person Payment

Residents can also pay their utility bills in person at the City of St. Peters’ payment office, located at One St. Peters Centre Blvd., St. Peters, MO 63376. The office is open Monday through Friday from 8:30 AM to 5:00 PM.

Frequently Asked Questions

1. Can I use a credit/debit card to pay my utility bill?
   Yes, the City of St. Peters accepts Visa, MasterCard, and Discover credit/debit cards for utility bill payments.
2. Is there a fee for using the online bill pay system?
   No, the City of St. Peters does not charge a fee for using the online bill pay system.
3. Can I set up automatic payments for my utility bill?
   Yes, the City of St. Peters offers automatic bank draft payments for utility bills. To set up automatic payments, log in to your online account and click on “AutoPay.”
4. Can I view my payment history online?
   Yes, you can view your payment history online by logging in to your account and clicking on “Payment History.”
5. Can I pay my utility bill by mail?
   Yes, you can pay your utility bill by mail using a check or money order. Make sure to include your account number and the payment stub from your bill, and mail it to: City of St. Peters, MO, P.O. Box 1206, St. Peters, MO 63376.

Troubleshooting Tips

1. I forgot my username/password. How can I retrieve it?
   If you’ve forgotten your username or password, click on “Forgot Username” or “Forgot Password” on the online bill pay system login page. Follow the prompts to retrieve your information.
2. My account information is incorrect. How can I update it?
   To update your account information, log in to your online account and click on “My Profile.” Make the necessary changes, and click “Submit” to update your information.
3. I’m having trouble paying my bill online. Who can I contact for assistance?
   If you’re experiencing issues with the online bill pay system, contact the City of St. Peters’ customer service department at 636-477-6600 ext. 1217 for assistance.

Conclusion

Paying your City of St. Peters utility bill is now easier than ever, with multiple payment options available. Whether you choose to pay online, by phone, or in person, rest assured that your payment will be processed efficiently and securely. If you have any questions or concerns, don’t hesitate to contact the City of St. Peters’ customer service department for assistance.