City Of Mesa Bill Pay

Paying Your Utility Bills in the City of Mesa

Introduction:

Welcome to the City of Mesa’s utility bill payment portal! As a resident of Mesa, it’s important to stay on top of your utility bills to ensure that you have access to essential services like water, electricity, and gas. In this article, we’ll guide you through the process of paying your utility bills online, over the phone, or in person.

Online Payment:

The City of Mesa offers an easy and convenient way to pay your utility bills online through its Capricorn platform. To get started, follow these steps:

1. Go to the City of Mesa’s website (www.mesaaz.gov) and click on the “Residents” tab.
2. Scroll down to the “My Utility Account” section and click on “Pay Your Bill.”
3. You will be redirected to the Capricorn platform. Click on “Log in” to access your account.
4. Enter your username and password to login. Don’t have an account? Click on “Create an Account” to sign up.
5. Once you’re logged in, you’ll be able to view your utility bill and make a payment.
6. Choose the payment method you prefer, including credit/debit cards or e-checks.
7. Enter the payment amount and complete the payment process.

Phone Payment:

If you prefer to pay your utility bill over the phone, you can call the City of Mesa’s customer service line at 480-644-2221. Have your account number and payment information ready, and follow the prompts to make your payment.

In-Person Payment:

You can also pay your utility bill in person at the City of Mesa’s Utility Billing Office, located at 201 West Main Street, Mesa, AZ 85201. The office is open Monday through Friday, 8:00 am to 5:00 pm.

Additional Information:

• Utility bills are due on the 20th of each month, and late fees will be applied to accounts not paid in full by the due date.
• There is a convenience fee of 2.6% of the payment amount for credit/debit card transactions.
• E-checks are also accepted, and there is a flat fee of $1.50 for this service.
• If you’re experiencing financial difficulties and need assistance with paying your utility bill, the City of Mesa offers limited income assistance programs. Visit the City’s website for more information.

Conclusion:

Paying your utility bills in the City of Mesa is easy and convenient, with multiple payment options available. Whether you choose to pay online, over the phone, or in person, make sure to do so before the due date to avoid late fees. If you have any questions or concerns, don’t hesitate to contact the City’s customer service line for assistance.