Centerpoint Online Bill Pay

CenterPoint Energy Online Bill Pay

CenterPoint Energy offers two convenient ways to pay your bills online. You can choose to pay through their official website or through their mobile app. In this article, we will guide you through the process of making a payment using both methods.

Option 1: Paying through CenterPoint Energy’s official website

To make a payment through CenterPoint Energy’s official website, follow these steps:

1. Go to the CenterPoint Energy website at www.centerpointenergy.com.
2. Click on the “Business” tab at the top of the page.
3. Select “Customer Service” from the drop-down menu.
4. Click on “Billing & Payment” in the left-hand menu.
5. Click on “Make a Payment” in the right-hand panel.
6. Log in to your account using your username and password. If you don’t have an account, you can create one here.
7. Select the payment method you want to use (bank account, credit card, or debit card).
8. Enter your payment information and confirm the payment.
9. You will receive a confirmation email once the payment has been processed.

Option 2: Paying through the CenterPoint Energy Mobile App

To make a payment through the CenterPoint Energy mobile app, follow these steps:

1. Download the CenterPoint Energy mobile app from the App Store or Google Play Store.
2. Open the app and log in to your account using your username and password.
3. Click on the “Billing & Payment” tab at the bottom of the screen.
4. Select the payment method you want to use (bank account, credit card, or debit card).
5. Enter your payment information and confirm the payment.
6. You will receive a confirmation email once the payment has been processed.

Frequently Asked Questions

Q: Is there a fee for paying my bill online?
A: No, there is no fee for paying your bill online.

Q: Can I use a credit card to pay my bill?
A: Yes, you can use a credit card to pay your bill online.

Q: Can I use a debit card to pay my bill?
A: Yes, you can use a debit card to pay your bill online.

Q: How do I know if my payment was successful?
A: You will receive a confirmation email once the payment has been processed. You can also log in to your account to check the status of your payment.

Q: What happens if I forget my username or password?
A: You can reset your username or password by clicking on the “Forgot Username” or “Forgot Password” link on the login page.

Q: Can I make a partial payment?
A: No, you cannot make a partial payment. You must pay the full amount due.

Q: Can I schedule a future payment?
A: Yes, you can schedule a future payment up to 30 days in advance.

Q: How do I cancel a scheduled payment?
A: You can cancel a scheduled payment by logging in to your account and clicking on the “Cancel Payment” button.

Conclusion

Paying your CenterPoint Energy bill online is easy and convenient. You can choose to pay through their official website or through their mobile app. Both methods are secure and reliable, and you will receive a confirmation email once the payment has been processed. If you have any questions or concerns, you can contact CenterPoint Energy’s customer service department for assistance.