Ziply Fiber offers various ways to pay your bill, ensuring that you can choose the method most convenient for you. You can pay online, by phone, in person, or by mail. This guide will walk you through each payment method, providing you with the necessary information and steps to make your payment successfully.

Paying Online

To pay your bill online, follow these steps:

1. Log in to My Account or the myZiply app using your Ziply ID.
2. Click on “Pay Your Bill” or “Make a Payment.”
3. Choose the payment method you prefer: checking account, debit card, or major credit card (except American Express).
4. Enter the payment amount and confirm.
5. You will receive a confirmation email, and your payment will be posted to your account the next business day.

If you want to set up autopay, follow these steps:

1. Log in to My Account or the myZiply app using your Ziply ID.
2. Click on “Pay Your Bill” or “Make a Payment.”
3. Choose the payment method you prefer: checking account, debit card, or major credit card (except American Express).
4. Enter the payment amount and confirm.
5. Select the “Set up autopay” option and follow the prompts to set up automatic payments.

Paying by Phone

To pay by phone, call 1.866.947.5955 and follow the automated system’s prompts. You will need to have your Ziply Fiber account number handy. A service fee of $3.50 may apply.

Paying in Person

You can pay in person at a Ziply Fiber payment kiosk. Find a kiosk near you by visiting the Ziply Fiber website and searching for “payment kiosk.”

Paying by Mail

To pay by mail, send your payment and payment stub to:

Ziply Fiber
P.O. Box 740416
Cincinnati, OH 45274-0416

Make sure to include your account number on the check or money order, and pay by check or money order made out to Ziply Fiber. Payment is posted to your account after 5:30 p.m. on the day it is received.

Making Payment Arrangements

If you need to make payment arrangements, call 1.888.488.0032.

Troubleshooting

If you encounter any issues while trying to pay your bill, contact the Ziply Fiber support team at 1.866.699.4759.

Conclusion

Paying your Ziply Fiber bill is easy and convenient, with various payment methods available. Choose the method that suits you best, and follow the steps outlined in this guide to make your payment successfully. If you encounter any issues, don’t hesitate to contact the Ziply Fiber support team for assistance.

Note: The information in this guide is based on the content from the two provided URLs and is accurate as of the knowledge cutoff date of December 2023.