Xcel Energy Online Bill Pay

Xcel Energy Online Bill Pay

Xcel Energy offers two convenient ways to pay your energy bills online: through the My Account portal and the mobile app. Here’s a step-by-step guide on how to pay your Xcel Energy bill online.

Method 1: My Account Portal

1. Go to the Xcel Energy website (www.xcelenergy.com) and click on the “My Account” button at the top right corner of the page.
2. Sign in to your account using your email address and password.
3. Once you’re logged in, click on the “Billing & Payment” tab.
4. Select the account you want to pay from the drop-down menu.
5. Choose the payment method you prefer:
   • Standard Payment Options (No fees apply):
     • Pay online using your checking account with My Account.
     • Bank Pay from MyCheckFree is a convenient way to view and pay your bill online at your bank site.
   • Other Payment Options (Third-party fees will apply):
     • Use My Account or Kubra EZPay with your credit/debit card. Wisconsin residential customers will incur no fee, but non-residential customers will incur a 2.2% fee. Customers using their mobile device can pay with Apple Pay or Google Pay.
6. Enter the payment amount and confirm the payment.
7. You will receive a confirmation email once the payment is processed.

Method 2: Mobile App

1. Download the Xcel Energy mobile app from the App Store or Google Play Store.
2. Sign in to your account using the same email address and password as your My Account portal.
3. Tap on the “Billing & Payment” tab.
4. Select the account you want to pay from the drop-down menu.
5. Choose the payment method you prefer:
   • Standard Payment Options (No fees apply):
     • Pay online using your checking account with My Account.
     • Bank Pay from MyCheckFree is a convenient way to view and pay your bill online at your bank site.
   • Other Payment Options (Third-party fees will apply):
     • Use My Account or Kubra EZPay with your credit/debit card. Wisconsin residential customers will incur no fee, but non-residential customers will incur a 2.2% fee. Customers using their mobile device can pay with Apple Pay or Google Pay.
6. Enter the payment amount and confirm the payment.
7. You will receive a confirmation email once the payment is processed.

Frequently Asked Questions

1. Can I pay my Xcel Energy bill online?
   Yes, you can pay your Xcel Energy bill online through the My Account portal or the mobile app.
2. What payment methods are accepted?
   Xcel Energy accepts checking accounts, credit/debit cards (Visa, Mastercard, Discover, and American Express), and digital wallets (Apple Pay and Google Pay).
3. Are there any fees associated with online payments?
   There are no fees for standard payment options, but third-party fees may apply for credit/debit card payments.
4. How do I sign up for automatic payments?
   You can sign up for automatic payments through the My Account portal or the mobile app. Simply go to the “Billing & Payment” tab and select “Automatic Payments.”
5. Can I view my bill online?
   Yes, you can view your bill online through the My Account portal or the mobile app. Simply sign in to your account and go to the “Billing & Payment” tab.
6. What happens if I miss a payment?
   If you miss a payment, you may be subject to a late fee. You can avoid late fees by enrolling in automatic payments or scheduling a payment in advance.

Conclusion

Paying your Xcel Energy bill online is easy and convenient. With two methods to choose from, you can select the option that works best for you. If you have any questions or concerns, you can visit the Xcel Energy website or contact their customer support team for assistance.