Trico Bill Pay: A Guide to Making Payments Online

Trico Electric Cooperative offers its members various ways to pay their bills online, making it convenient and easy to keep their electricity running. This guide will walk you through the two most popular methods of paying your Trico bill online: through SmartHub and Pay Now.

Paying through SmartHub

SmartHub is Trico’s online portal that allows members to manage their accounts, view bills, and make payments. To pay your bill through SmartHub, follow these steps:

1. Sign up for SmartHub if you haven’t already.
2. Log in to your SmartHub account using your email and password.
3. Click on the “Billing” tab.
4. Select the account you want to pay.
5. Click the “Pay Now” button.
6. Choose your payment method: bank draft, credit card, or e-check.
7. Enter your payment information.
8. Review your payment details and confirm.

Paying through Pay Now

If you don’t want to sign up for SmartHub, you can still pay your bill quickly and easily through Pay Now. Here’s how:

1. Go to Trico’s Pay Now page.
2. Enter your Trico account number.
3. Choose your payment method: credit card, debit card, or e-check.
4. Enter your payment information.
5. Confirm your payment details.

Convenience Fees

Please note that Trico charges a convenience fee for using Pay Now. The fee is $1.50 for credit/debit cards and $1.00 for e-checks. This fee is charged by Trico’s third-party processor, not by Trico itself.

Other Ways to Pay

Trico also offers other ways to pay your bill, such as by mail, phone, or in person. Here are the details:

• Mail: Send your payment to Trico Electric Cooperative, 8600 W. Tangerine Rd., Marana, AZ 85658.
• Phone: Call toll-free 1-855-937-1858 and follow the prompts. You will need your Trico account number.
• In person: Pay at any Walmart store customer service desk. Walmart accepts current bills, but there may be a fee.

Reconnecting Service

If your electric service has been disconnected due to non-payment, you can request reconnection by calling Trico’s member services department. Here are the details:

• Service requests for reconnection will be handled between 8:00 a.m. and 4:30 p.m., Monday through Friday.
• Calls for restoration of service must be received before 4:30 p.m. for same-day service (overtime charges may apply).
• Trico does not accept payment in the field on delinquent accounts.
• The total amount of the bill, deposit, and reconnect fee are required prior to restoration of service.
• The member must request reconnection.

Conclusion

Paying your Trico bill online is easy and convenient, and there are several ways to do it. Trico offers SmartHub and Pay Now options, which allow you to pay your bill quickly and securely. If you have any questions or concerns, you can contact Trico’s member services department.