Paying Utility Bills in Sioux Falls: A Guide

Introduction

Paying utility bills can be a hassle, especially when you’re not sure how to do it or where to start. If you’re a resident of Sioux Falls, South Dakota, you’re in luck! This guide will walk you through the process of paying your utility bills quickly and easily. We’ll cover the different payment options available, how to set up automatic payments, and what to do if you have any questions or concerns. Let’s get started!

Paying Your Utility Bill

The City of Sioux Falls offers several ways to pay your utility bill. You can choose the method that works best for you, whether it’s online, in person, or by mail. Here are the different payment options available:

1. Online Bill Payment

The easiest and most convenient way to pay your utility bill is online. Simply visit the City of Sioux Falls’ website and click on the “Resident Services” tab. From there, select “Utilities & Billing” and then “Pay a Utility Bill.” You’ll be redirected to the online payment portal, where you can enter your account number and payment information.

2. In Person

If you prefer to pay in person, you can do so at the Sioux Falls Utilities Billing Office, located at 224 West 9th Street, ground floor. The office is open during regular business hours, and there is a drop box located in the alley for after-hours payments. Please note that the drop box is only for check payments, and cash payments must be made in person during business hours.

3. By Mail

If you prefer to pay by mail, you can send a check or money order to the Sioux Falls Utilities Billing Office. Be sure to include your account number and the payment coupon from your bill. Please do not send cash through the mail.

4. Automated Bill Payment Plan

If you want to avoid the hassle of remembering to pay your bill each month, you can sign up for the Automated Bill Payment Plan. This plan allows you to automatically deduct your monthly payment from your bank or savings account. Simply download the application form from the City of Sioux Falls’ website or stop by the billing office to obtain one.

5. Interactive Voice Response (IVR)

Another option for paying your utility bill is through the Interactive Voice Response (IVR) system. This system allows you to pay your bill over the phone using your credit or debit card. Simply call (605) 367-8131 and follow the prompts to enter your account number and payment information.

Setting Up Automatic Payments

If you want to ensure that your utility bill is paid on time, consider setting up automatic payments. The City of Sioux Falls offers two options for automatic payments: the Automated Bill Payment Plan and the IVR system.

The Automated Bill Payment Plan allows you to automatically deduct your monthly payment from your bank or savings account. Simply download the application form from the City of Sioux Falls’ website or stop by the billing office to obtain one.

The IVR system allows you to pay your bill over the phone using your credit or debit card. Simply call (605) 367-8131 and follow the prompts to enter your account number and payment information.

Frequently Asked Questions

Here are some frequently asked questions related to paying utility bills in Sioux Falls:

• Q: How do I set up automatic payments for my utility bill?
  A: You can set up automatic payments through the Automated Bill Payment Plan or the IVR system.
• Q: Can I pay my utility bill online?
  A: Yes, you can pay your utility bill online through the City of Sioux Falls’ website.
• Q: Can I pay my utility bill in person?
  A: Yes, you can pay your utility bill in person at the Sioux Falls Utilities Billing Office.
• Q: Can I pay my utility bill by mail?
  A: Yes, you can pay your utility bill by mail using a check or money order.
• Q: Can I use a credit or debit card to pay my utility bill?
  A: Yes, you can use a credit