Paying Your SF Water Bill: A Guide to My Account and Payment Options

Are you looking for ways to pay your SF water bill? Look no further! This guide will take you through the steps to register for My Account and explore the various payment options available to you.

My Account

Before you can start paying your water bill, you’ll need to register for My Account. Here’s how:

1. Go to My Account-Water and click on “New user? Register your account”
2. Enter your account information, including your User ID and Password.
3. Click “Remember Me” to save your login details for future use.

Once you’ve registered, you can log in to My Account to view and pay your bill, check your water use, and more!

Payment Options

Now that you have My Account set up, it’s time to explore your payment options. The San Francisco Public Utilities Commission (SFPUC) offers several convenient ways to pay your water bill. Here are the options available to you:

1. Online Payment: You can pay your bill online using My Account. Simply log in, select the bill you want to pay, and choose your preferred payment method. SFPUC accepts American Express, Visa, Mastercard, and Discover.
2. Pay-by-Phone: You can also pay your bill over the phone by calling 415-551-3000. Have your account number and payment information ready.
3. Automatic Bank Draft: SFPUC offers automatic bank draft, which allows you to automatically pay your bill each month. You’ll need to set up a recurring payment through your bank’s online bill pay system.
4. Mail a Check: If you prefer to pay by mail, you can send a check to the address listed on your bill. Make sure to include your account number and the payment stub from your bill.
5. In-Person Payment: You can also pay your bill in person at the SFPUC’s customer service center located at 505 Golden Gate Avenue, San Francisco, CA 94102.

One-Time Payment

If you’re not interested in setting up a recurring payment, you can use SFPUC’s one-time payment option. This allows you to make a single payment without registering for My Account. Simply click on the “One-Time Payment” button on the My Account login page and follow the prompts.

Frequently Asked Questions

1. How do I update my browser to support My Account?

SFPUC recommends using Firefox or Google Chrome, both of which are available for free and support My Account.

1. Can I pay my bill over the phone?

Yes, you can pay your bill over the phone by calling 415-551-3000.

1. How do I set up automatic bank draft?

You’ll need to set up a recurring payment through your bank’s online bill pay system. SFPUC provides instructions on how to do this on their website.

1. Can I pay my bill in person?

Yes, you can pay your bill in person at the SFPUC’s customer service center located at 505 Golden Gate Avenue, San Francisco, CA 94102.

Conclusion

Paying your SF water bill is easy and convenient with My Account and the various payment options available. Remember to update your browser to ensure you can access My Account, and take advantage of automatic bank draft or one-time payment options to make paying your bill a breeze. If you have any questions or concerns, don’t hesitate to contact SFPUC’s customer service team.