Paying Your Rockdale Water Bill: A Guide

Introduction

Paying your Rockdale water bill is now easier than ever, thanks to the county’s online payment system. In this guide, we will walk you through the process of paying your water bill online, and provide you with information on other payment methods available.

Online Payment Methods

The Rockdale County Water Resources department offers an online payment system for its customers. You can pay your water bill online using your credit or debit card. Here’s how:

1. Go to the Rockdale County Water Resources website: https://www.rockdalecountyga.gov/rockdale-water-resources/
2. Click on the “Pay Water Bill” button located at the top right corner of the page.
3. You will be redirected to the online payment platform.
4. Enter your account number and last payment amount to access your account.
5. Choose the payment method you want to use (credit or debit card).
6. Enter the payment amount and complete the transaction.
7. You will receive a confirmation number once the transaction is successful.

Other Payment Methods

If you prefer not to pay your water bill online, there are other payment methods available:

1. Pay by Phone: You can pay your water bill over the phone by calling (770) 278-7450. Have your account number and payment information ready.
2. Pay by Mail: You can mail your payment to Rockdale Water Resources, 958 Milstead Ave. Room 321, 2nd Floor, Conyers, GA 30012. Make sure to include your account number and payment stub.
3. Pay in Person: You can pay your water bill in person at the Rockdale County Administration & Services Building, 958 Milstead Ave. Room 321, 2nd Floor, Conyers, GA 30012. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

Frequently Asked Questions

1. Can I use a credit card to pay my water bill?
   Yes, you can use a credit or debit card to pay your water bill online or over the phone.
2. Do I need to create an account to pay my water bill online?
   No, you do not need to create an account to pay your water bill online. You can enter your account number and last payment amount to access your account.
3. Can I pay my water bill in installments?
   No, the Rockdale County Water Resources department only accepts full payments.
4. Is there a late fee for unpaid water bills?
   Yes, a late fee will be charged if your payment is not received by the due date.
5. Can I get a refund if I overpay my water bill?
   Yes, you can get a refund if you overpay your water bill. Contact the Rockdale Water Resources department for more information.

Conclusion

Paying your Rockdale water bill is now easier than ever, thanks to the county’s online payment system. You can also pay by phone, mail, or in person. If you have any questions or concerns, you can contact the Rockdale Water Resources department for assistance.