Piedmont Natural Gas Bill Pay: A Comprehensive Guide

Introduction

Piedmont Natural Gas is a leading energy provider that serves residential, commercial, and industrial customers in North Carolina, South Carolina, and Tennessee. As a customer, you have the flexibility to choose how you want to pay your bill. In this guide, we will discuss the various ways to pay your Piedmont Natural Gas bill and answer some frequently asked questions.

Paying Your Bill Online

Piedmont Natural Gas offers an online payment option that allows you to pay your bill securely and conveniently. To make a payment, follow these steps:

1. Log in to your Online Services account. If you don’t have an account, register for one by clicking “Register for Online Services” on the login screen.
2. Once you’re logged in, click on “Payment and Billing Options” from the menu.
3. Select “Pay Online” and choose whether you want to pay using your bank account (checking or savings) or credit card (Visa™, MasterCard, American Express, or Discover).
4. Enter your payment information and confirm the payment.

Automatic Bank Draft

Another convenient option for paying your Piedmont Natural Gas bill is Automatic Bank Draft. With this service, your monthly payment will be automatically drafted directly from your bank account on the due date indicated on your bill. To enroll in Automatic Bank Draft, follow these steps:

1. Log in to your Online Services account.
2. Click on “Payment and Billing Options” from the menu.
3. Select “Automatic Bank Draft” and follow the instructions to enroll.

Paying Your Bill Over the Phone

If you prefer to pay your bill over the phone, you can use Speedpay to make a same-day payment. To pay your bill using Speedpay, call 866.316.3356 toll-free 24/7. Have your Piedmont Natural Gas account number and payment information ready.

Payment Locations

Piedmont Natural Gas also offers several payment locations throughout its service area. You can pay your bill in person at one of these locations. To find a payment location near you, visit the Piedmont Natural Gas website and click on “Payment Locations” under the “Billing and Payment” section.

Frequently Asked Questions

Q: How can I pay my Piedmont Natural Gas bill online?
A: You can pay your bill online by logging in to your Online Services account and selecting “Pay Online.”

Q: Can I pay my bill over the phone?
A: Yes, you can use Speedpay to make a same-day payment over the phone by calling 866.316.3356 toll-free 24/7.

Q: Can I pay my bill in person?
A: Yes, you can pay your bill in person at one of Piedmont Natural Gas’s authorized paystations.

Q: How do I enroll in Automatic Bank Draft?
A: To enroll in Automatic Bank Draft, log in to your Online Services account and select “Automatic Bank Draft” under the “Payment and Billing Options” menu.

Q: Can I use a credit card to pay my bill?
A: Yes, you can use a credit card (Visa™, MasterCard, American Express, or Discover) to pay your bill online.

Conclusion

Paying your Piedmont Natural Gas bill is easy and convenient with the various payment options available. You can choose to pay online, over the phone, or in person. If you have any questions or concerns, you can visit the Piedmont Natural Gas website or contact their customer service department for assistance.