NGEMC Bill Pay: A Comprehensive Guide

NGEMC (North Georgia Electric Membership Corporation) offers several convenient ways to pay your electric bill. This guide will outline the various methods, including online payment options, mobile apps, and in-person payments. We will also provide information on the CheckOut service, which allows members to pay their bills at participating retail locations.

Online Payment Options

NGEMC offers several online payment options, including E-bill, Bank Draft, Levelized billing, and Budget billing.

E-bill

E-bill is a free option for any NGEMC customer interested in receiving and reviewing their electric bill securely over the internet. Using E-bill, you will receive an E-bill notification on the bill date. You can store and access your statement on your computer’s hard drive for future reference and retrieve past statements through NGEMC’s online secure server.

Bank Draft

Pay your bill automatically each month from your checking account. You still receive a bill ahead of time denoting the amount that will be drafted on the due date. Sign up for bank draft at any office or online.

Levelized billing

Levelized billing makes your bill amounts predictable and more consistent year-round. Because it is based on a rolling average of the current and previous 11-month period, the amount due will fluctuate slightly. Your actual energy use will continue to show on your bill and on NGEMC’s online usage graphs so you can still monitor the amount of electricity your home consumes.

To participate in levelized billing, you must:

• Be an NGEMC member for at least 12 months at the same service address.
• Have a zero balance.
• Keep your account current.

Log in to your account to sign up.

Budget billing

Budget billing adds even more stability to your monthly bill by setting your payment at the same amount for 12 months. The amount you will pay each month is based on the average usage for 12 months at your location. After the 12th month, the account is reviewed against your actual usage to calculate your standard bill payment for the following year. If you paid for more energy than you used, a credit will be rolled over onto the next bill. Likewise, if you used more energy than you paid for, the balance will be rolled over to your next bill.

To participate in budget billing, you must:

• Be an NGEMC member for at least 12 months at the same service address.
• Have a zero balance.
• Keep your account current.

Log in to your account to sign up.

Mobile Apps

The My NGEMC Account App for Android and Apple makes it easier than ever to do business with NGEMC. With this free app, you can:

• Report power outages
• Make payments
• Update account information
• Manage alerts and reminders
• Receive notifications
• View electricity use

Download the app from Google Play or the App Store. Payment options are unavailable nightly between 11:49 p.m. and 12:01 a.m. and on the last day of the month from 9:59 pm to 12:01 a.m. for system processing.

In-Person Payments

NGEMC members can pay their bills in person at any of the locations listed below.

• Calhoun office drive-thru
• Dalton office drive-thru
• Fort Oglethorpe drive-thru
• Trion office drive-thru

Self-service kiosks are located at all NGEMC office drive-throughs and are accessible 24/7/365.

CheckOut Service

NGEMC members can now pay their bills at participating retail locations throughout our seven-county service area. The CheckOut service allows members to pay their bills at any of the locations listed on NGEMC’s website. A $1.50 convenience fee will be collected by NGEMC’s third-party retail partners on every transaction.

To get started:

• Visit the Checkout homepage and enter your NGEMC account number to get your barcode.
• Bring this barcode with you to one of the participating retail locations.
• The cashier will scan