Metro Water Services Bill Pay: A Guide to Payment Options

If you are a customer of Metro Water Services, you have several options to pay your water bill. This guide will provide you with information on the various payment methods available, including online payment, auto/direct pay, pay by phone, pay by mail or in person, and drop box. We will also cover the fees associated with each payment method and the contact information for Metro Water Services’ customer service.

Online Payment

Metro Water Services offers an online payment option through Xpress Bill Pay. With this service, you can view your bill, pay online, or set up a recurring auto bill. Additional fees may apply. To access Xpress Bill Pay, visit https://metrowater.com/customer-service/billing-account-services/payment-options/.

Auto/Direct Pay

Another option for paying your Metro Water Services bill is auto/direct pay. With this service, you can have your payment automatically deducted from your checking or saving account each month. This service is free. To sign up for auto/direct pay, visit https://metrowater.com/customer-service/billing-account-services/payment-options/.

Pay by Phone

You can also pay your water bill by phone using VISA, MasterCard, Discover, American Express, or your checking account. To pay by phone, call Metro Water Services’ office at 520-575-8100.

Pay by Mail or in Person

If you prefer to pay by mail or in person, you can mail your payment to Metro Water District with the enclosed envelope you receive with your water bill. You are also welcome to pay in person at Metro Water Services’ office: 6265 N. La Cañada Drive, Tucson, Arizona 85704.

Drop Box

Metro Water Services also provides a secure drop box near the drive-thru window at their office: 6265 N. La Cañada Drive, Tucson, Arizona 85704. Payments need to be in the drop box by 7:00 a.m. to be processed that day. Please do not place cash in the drop box.

Fees

Additional fees may apply for certain payment methods. Please refer to the Metro Water Services website for more information on fees.

Contact Information

If you have any questions or concerns about your water bill or payment options, you can contact Metro Water Services’ customer service department at 520-575-8100. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Conclusion

Paying your Metro Water Services bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, by mail, in person, or using a drop box, you can choose the method that works best for you. Remember to check the Metro Water Services website for more information on fees and payment options.