Introduction

KSEB (Kerala State Electricity Board) provides an online platform for its consumers to pay their bills conveniently. In this article, we will guide you through the process of paying your KSEB bills online, and answer some frequently asked questions.

Quick Pay

The quick pay option is available for EHT and HT consumers who have registered their mobile numbers with KSEB. To pay your bill using the quick pay option, follow these steps:

1. Visit the KSEB Web Self Service portal (https://wss.kseb.in/selfservices/quickpay)
2. Enter your consumer number and click on the ‘Submit’ button.
3. Select the bill you want to pay and click on the ‘Pay’ button.
4. Choose your preferred payment method (Internet Banking, Debit/Credit Card, or Wallet) and follow the payment instructions.
5. Once the payment is successful, you will receive a confirmation message on your registered mobile number.

Register Complaint/Service

If you have a complaint or request for service, you can register it on the KSEB Web Self Service portal. To do so, follow these steps:

1. Visit the KSEB Web Self Service portal (https://wss.kseb.in/)
2. Click on the ‘Register Complaint/Service’ option.
3. Select the type of complaint or service you want to register.
4. Fill in the required details and submit the form.
5. You will receive a complaint/service number, which you can use to track the status of your request.

Complaint Status

To check the status of your complaint or service request, follow these steps:

1. Visit the KSEB Web Self Service portal (https://wss.kseb.in/)
2. Click on the ‘Complaint Status’ option.
3. Enter your complaint/service number and click on the ‘Search’ button.
4. You will be able to view the status of your complaint or service request.

New Connection

If you need a new connection, you can apply for it on the KSEB Web Self Service portal. To do so, follow these steps:

1. Visit the KSEB Web Self Service portal (https://wss.kseb.in/)
2. Click on the ‘New Connection’ option.
3. Select the type of connection you want (e.g., residential, commercial, industrial).
4. Fill in the required details and submit the form.
5. You will receive a reference number, which you can use to track the status of your request.

FAQs

1. How can I pay my KSEB bill online?
   You can pay your KSEB bill online using the quick pay option on the KSEB Web Self Service portal.
2. What are the payment methods available for KSEB bill payment?
   You can use Internet Banking, Debit/Credit Card, or Wallet to pay your KSEB bill online.
3. How can I register a complaint or service request on the KSEB Web Self Service portal?
   You can register a complaint or service request on the KSEB Web Self Service portal by clicking on the ‘Register Complaint/Service’ option and filling in the required details.
4. How can I check the status of my complaint or service request?
   You can check the status of your complaint or service request on the KSEB Web Self Service portal by clicking on the ‘Complaint Status’ option and entering your complaint/service number.
5. How can I apply for a new connection on the KSEB Web Self Service portal?
   You can apply for a new connection on the KSEB Web Self Service portal by clicking on the ‘New Connection’ option and filling in the required details.

Conclusion

In conclusion, paying your KSEB bill online is a straightforward process that can be completed in a few simple steps. You can also use the KSEB Web Self Service portal to register complaints or service requests, check the status of your requests, and apply for new connections. We