Paying Your Water Bill in the City of Irving: A Step-by-Step Guide

Are you looking for ways to pay your water bill in the City of Irving? Look no further! This guide will take you through the process of paying your water bill quickly and easily. We’ll cover the two most popular methods of payment: online and in-person.

Online Payment

The City of Irving offers an online payment system for water bills. To make a payment, follow these steps:

1. Go to the City of Irving’s website: https://www.cityofirving.org/
2. Click on the “Pay” tab at the top of the page.
3. Select “Water Utility Bill” from the drop-down menu.
4. Click on “Pay Now” to proceed to the payment portal.
5. Enter your account number and last name to locate your account.
6. Choose the payment method you prefer: credit/debit card or e-check.
7. Enter the payment amount and complete the transaction.
8. Keep your receipt for your records.

In-Person Payment

If you prefer to pay your water bill in person, you can do so at the City of Irving’s Water Utilities office. Here’s how:

1. Locate the Water Utilities office: 825 W Irving Boulevard, Irving, TX 75060.
2. Bring your water bill and payment.
3. Visit the payment window during business hours: Monday through Friday, 8:00 AM to 5:00 PM.
4. Present your bill and payment to the customer service representative.
5. Receive your receipt and keep it for your records.

Frequently Asked Questions

1. What forms of payment are accepted online?
   • The City of Irving accepts credit/debit cards and e-checks for online payments.
2. Can I make a partial payment online?
   • No, you must pay the full amount due on your water bill.
3. Is there a convenience fee for online payments?
   • Yes, there is a convenience fee for using the online payment system.
4. How soon are payments processed?
   • Online payments are processed in real-time, and you will receive a confirmation number once the transaction is complete.
5. What happens if I miss a payment?
   • If you miss a payment, you may be subject to a late fee and/or disconnection of service.
6. Can I set up automatic payments?
   • Yes, you can set up automatic payments through the City of Irving’s online payment system.

Conclusion

Paying your water bill in the City of Irving is easy and convenient, whether you choose to pay online or in person. Remember to keep your receipt for your records, and don’t hesitate to contact the Water Utilities office if you have any questions or concerns.