Bpu Kansas City Bill Pay

Bill Pay Options for BPU Kansas City Customers

BPU Kansas City offers various bill pay options for its residential and business customers. With a focus on convenience and flexibility, BPU aims to make billing as hassle-free as possible. In this article, we will discuss the different payment options available and provide step-by-step instructions on how to pay your bills.

Understanding My Bill

Before we dive into the bill pay options, it’s essential to understand your BPU bill. BPU provides a comprehensive guide to understanding your bill, which includes information on the different sections of the bill, payment due dates, and late fees.

Bill Pay Options

BPU offers several bill pay options to suit your needs. You can choose from the following options:

1. Pay Online: BPU offers an online bill pay service that allows you to pay your bills securely using your credit or debit card. You can access this service through BPU’s website or mobile app. To pay your bill online, follow these steps:

a. Go to BPU’s website (www.bpu.com) and click on the “For Home” tab.

b. Click on “Billing” from the drop-down menu.

c. Click on “Pay Online” and follow the prompts to enter your account information and make a payment.

d. You can also use BPU’s mobile app to pay your bills on the go.
2. Pay by Phone: If you prefer to pay over the phone, you can call BPU’s customer service at 913-573-9000. Have your account number and payment information ready when you call.
3. Pay by Mail: You can mail your payment to BPU’s address: Kansas City Board of Public Utilities, 540 Minnesota Avenue, Kansas City, KS 66101-2930. Please include your account number and payment stub when mailing your payment.
4. Pay in Person: You can also pay your bills in person at BPU’s customer service center located at 540 Minnesota Avenue, Kansas City, KS 66101-2930. The customer service center is open Monday through Friday, 8 a.m. to 5 p.m.

FlexPay

BPU’s FlexPay program allows you to pay your bills on a flexible schedule. You can choose to pay your bill weekly, bi-weekly, or monthly, depending on your preferences. To sign up for FlexPay, follow these steps:

a. Go to BPU’s website (www.bpu.com) and click on the “For Home” tab.

b. Click on “Billing” from the drop-down menu.

c. Click on “FlexPay” and follow the prompts to sign up for the program.

Paperless Billing

BPU also offers paperless billing, which allows you to receive your bills electronically instead of through the mail. To sign up for paperless billing, follow these steps:

a. Go to BPU’s website (www.bpu.com) and click on the “For Home” tab.

b. Click on “Billing” from the drop-down menu.

c. Click on “Paperless Billing” and follow the prompts to sign up for the program.

Utility Assistance

BPU offers utility assistance programs for customers who are struggling to pay their bills. If you need help paying your bill, follow these steps:

a. Go to BPU’s website (www.bpu.com) and click on the “For Home” tab.

b. Click on “Billing” from the drop-down menu.

c. Click on “Utility Assistance” and follow the prompts to learn more about the programs available and to apply for assistance.

New Service/Transfer Service

If you’re moving into a new home or need to transfer your service to a new address, BPU offers an online service that allows you to request new service or transfer your existing service. To request new service or transfer your service, follow these steps:

a. Go to BPU’s website (www.bpu.com) and click on the “For Home” tab.

b. Click on “