Introduction

Brunswick Electric Membership Corporation (BEMC) offers several payment and billing options for its members to choose from. This document will provide an overview of the available options, including automatic bank draft, online SmartHub portal, SmartHub mobile app, 24/7 automated phone system, bill payment terminals, and in-person payments.

Automatic Bank Draft

BEMC offers automatic bank draft as a convenient and easy way to pay your electric bill. With this option, your monthly electric bill will be automatically deducted from your designated bank account on the due date. To set up automatic bank draft, call BEMC’s Member Services team at 800-842-5871 or visit any of the three locations during business hours.

Online SmartHub Portal

BEMC’s SmartHub portal allows members to view and pay their electric bills online. To access SmartHub, visit the BEMC website and click on the SmartHub link. You will need to create a user ID and password to log in and pay your bill using a credit card, debit card, or electronic check.

SmartHub Mobile App

The SmartHub mobile app is available for free download at the Apple Store or Google Play. The app allows members to view and pay their electric bills, manage alerts and reminders, and receive push notifications.

24/7 Automated Phone System

BEMC offers a 24/7 automated phone system for members to pay their electric bills over the phone. To use this service, call 866-934-6830 and follow the prompts to enter your account number and payment information.

Bill Payment Terminals (BPTs)

BEMC has several bill payment terminals (BPTs) located throughout its service area. These terminals allow members to pay their electric bills in person using cash, check, or credit card. To find a BPT near you, visit the BEMC website and click on the “Bill Payment Terminals” link.

In-Person Payments

Members can also pay their electric bills in person at any of BEMC’s three locations: Supply, Whiteville, or Southport/Oak Island. Payments can be made at the counter or drive-through window during business hours, or after hours through the night depository.

Billing Options

In addition to the payment options above, BEMC offers several billing options to fit your lifestyle. These include:

• PrePay Power (formerly known as PowerStat): This option allows members to pay for power in advance of when they need it. PrePay Power gives you control over your energy usage and provides flexibility, allowing you to choose when and how much to purchase. There’s no monthly bill or deposit, and you always know how much you’re spending on electricity.
• Budget Billing: This option allows members to pay one set amount each month, based on a household’s average energy expense over the last 12 months. At the end of 12 months, if the actual use differs from the budgeted amount, members will receive a charge or a credit for the difference.
• Electronic Billing: This option allows members to receive an electronically formatted version of their bill via email. Set up electronic billing in your SmartHub account or call BEMC’s Member Services team at 800-842-5871.

Conclusion

Brunswick Electric Membership Corporation offers a variety of payment and billing options to fit your lifestyle. Whether you prefer to pay online, over the phone, or in person, BEMC has a convenient option for you. Choose the option that works best for you and take control of your energy usage and billing today.

FAQs

1. What payment options does BEMC offer?
   BEMC offers automatic bank draft, online SmartHub portal, SmartHub mobile app, 24/7 automated phone system, bill payment terminals, and in-person payments.
2. How do I set up automatic bank draft?
   Call BEMC’s Member Services team at 800-842-5871 or visit any of the three locations during business hours to set up automatic bank draft.
3. Can I pay my bill over