Winston Salem Water Bill Pay

Winston-Salem Water Bill Payment Options

Paying your water bill in Winston-Salem, North Carolina, is now easier than ever, thanks to the City of Winston-Salem’s secure and user-friendly online payment system. With just a few clicks, you can settle your water bill using various payment methods. In this article, we’ll guide you through the two most popular links for paying your Winston-Salem water bill online.

Option 1: Online Payment through CityofWS.org

The first option for paying your Winston-Salem water bill online is through the CityofWS.org website. Here’s how to do it:

1. Go to www.cityofws.org/waterbill and click on “Pay Your Water Bill” at the top of the page.
2. Enter your account number and PIN (the last four digits of your customer number) to log in.
3. Choose the payment method you prefer:
   • Electronic Check (e-Check): Enter your bank’s routing number and account number to make a payment using e-Check.
   • Credit/Debit Card: Enter your card information to make a payment using a credit or debit card.
4. Review your payment information and submit your payment.

Option 2: Online Payment through WaterBills.CityofWS.org

The second option for paying your Winston-Salem water bill online is through the WaterBills.CityofWS.org website. Here’s how to do it:

1. Go to waterbills.cityofws.org and click on “Login” at the top right corner of the page.
2. Enter your account number and PIN (the last four digits of your customer number) to log in.
3. Click on “Make a Payment” and select your preferred payment method:
   • Electronic Check (e-Check): Enter your bank’s routing number and account number to make a payment using e-Check.
   • Credit/Debit Card: Enter your card information to make a payment using a credit or debit card.
4. Review your payment information and submit your payment.

Additional Payment Options

In addition to online payment, the City of Winston-Salem offers several other payment options for your convenience:

1. Auto Pay: Set up automatic bank draft to automatically deduct the amount of your bill from your bank account each billing cycle. Fill out the Automatic Draft Authorization Form (PDF) and include it with your bill payment.
2. Phone: Call CityLink at 336-727-8000 or 311 within Winston-Salem city limits to make a payment using a credit or debit card.
3. In Person: Visit the Bryce A. Stuart Municipal Building or the Black-Phillips-Smith Government Office to pay your bill in person using cash, check, or money order.
4. Mail: Mail a check or money order, along with the bottom portion of your bill, to the City of Winston-Salem Revenue Collections.

Late Payments and Fees

If your water bill payment is not received by the due date, a 10% late charge will be added to the amount due, and a termination notice will be sent within seven days. You will have at least fourteen days from the date the termination notice is sent to make payment. If payment on a past due account has not been received by 5 p.m. on the termination date, a $20 late fee is applied, and service is scheduled for disconnection.

Conclusion

Paying your Winston-Salem water bill is now easier and more convenient than ever, thanks to the City of Winston-Salem’s secure and user-friendly online payment system. With two easy-to-use links, you can settle your water bill using various payment methods. Whether you prefer to pay online, by phone, in person, or by mail, the City of Winston-Salem has got you covered. So, go ahead and take advantage of this convenient payment method today!