Shell Online Bill Pay: A Step-by-Step Guide

Introduction

Welcome to our guide on how to pay your Shell bills online! In this article, we will walk you through the process of paying your bills using the two authorized links provided by Citibank, the official payment processor for Shell.

Before we begin, please make sure you have the following information ready:

• Your Shell account number
• Your Citibank credit card or debit card information
• Your login credentials for your Citibank account (if you haven’t already logged in)

Paying Your Shell Bills Online

To pay your Shell bills online, you can use the following two links:

1. Shell Online Bill Pay: https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=DPLOC_SHELL
2. Shell Online Bill Pay (Enhanced Security): https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=DPLOC_SHELL&langId=en_US&pagename=authenticate#autopay

Both links will take you to the Citibank Retail Services website, where you can securely log in to your account and pay your Shell bills.

Here’s a step-by-step guide on how to pay your bills using the first link:

1. Click on the first link above, which will take you to the Citibank Retail Services login page.
2. Enter your login credentials, including your username and password, and click “Log In.”
3. Once you’re logged in, click on the “Pay Bills” tab located at the top of the page.
4. Select “Shell” as the biller from the drop-down menu.
5. Enter your Shell account number and click “Next.”
6. Choose the payment method you want to use (credit card or debit card) and click “Next.”
7. Review your payment details and click “Submit” to complete the payment.
8. You will receive a confirmation page once your payment has been processed.

If you want to enable enhanced security features, such as two-factor authentication, you can use the second link above. This link will take you to the same login page, but with an additional step for enhanced security.

1. Click on the second link above, which will take you to the Citibank Retail Services login page with an additional security feature.
2. Enter your login credentials, including your username and password, and click “Log In.”
3. You will then be prompted to enter a one-time password, which will be sent to your registered mobile number or email address.
4. Enter the one-time password and click “Submit.”
5. Once you’re logged in, follow the same steps as above (steps 3-8) to pay your Shell bills.

Tips and Reminders

• Make sure you have your Shell account number and Citibank credit or debit card information ready before you start the payment process.
• If you haven’t already, you may want to consider registering for a Citibank online account to make future payments easier and faster.
• Keep your login credentials and one-time password secure and do not share them with anyone.
• If you encounter any issues during the payment process, you can contact Citibank’s customer service hotline for assistance.

Conclusion

Paying your Shell bills online is now easier and more convenient with the two authorized links provided by Citibank. By following the step-by-step guide above, you can securely log in to your Citibank account and pay your bills in just a few clicks. Remember to keep your information secure and to contact customer service if you need any assistance. Happy paying!