Paying Your Kentucky Power Bill: A Guide to Online and Phone Payment Options

Are you looking for ways to pay your Kentucky Power bill quickly and conveniently? Look no further! In this guide, we’ll explore the two most popular ways to pay your bill: online and over the phone. We’ll provide step-by-step instructions and screenshots to help you navigate the process with ease.

Online Payment Option

The online payment option is the most popular and convenient way to pay your Kentucky Power bill. To get started, follow these steps:

1. Go to the Kentucky Power website: https://www.kentuckypower.com/
2. Click on the “My Account” button in the top right corner of the page.
3. Enter your username and password to log in to your account.
4. Click on the “Bills & Payments” tab.
5. Select the bill you want to pay from the list of current bills.
6. Click the “Pay Now” button.
7. Choose your preferred payment method: bank draft, credit card, or debit card.
8. Enter your payment information and confirm.
9. Review your payment details and click “Submit” to complete the payment process.

Phone Payment Option

If you prefer to pay your bill over the phone, you can call Kentucky Power’s customer service at 1-800-967-3121. Follow these prompts to make your payment:

1. Press 1 for “Payment and Billing.”
2. Press 1 again for “Pay Your Bill.”
3. Enter your account number followed by the # key.
4. Choose your preferred payment method: bank draft, credit card, or debit card.
5. Enter your payment information and confirm.
6. Review your payment details and press # to complete the payment process.

Tips and Reminders

• Make sure to have your account number and payment information ready before you start the payment process.
• Payments made after 5:00 PM EST will be processed the next business day.
• There is a $1.50 convenience fee for credit and debit card payments.
• You can also pay your bill using the Kentucky Power mobile app, available for both iOS and Android devices.
• If you have any questions or concerns, Kentucky Power’s customer service is available 24/7 to assist you.

Conclusion

Paying your Kentucky Power bill is quick and easy with the online and phone payment options. Whether you prefer to pay online or over the phone, follow the step-by-step instructions provided above to ensure a successful payment process. Remember to have your account number and payment information ready, and don’t hesitate to contact Kentucky Power’s customer service if you need assistance.