Make a Utility Payment – City of Roseville

The City of Roseville offers several convenient ways to make a utility payment. You can choose to pay online, by phone, or in person. Here are the steps to make a payment using each method:

Online Payment

To make an online payment, follow these steps:

1. Go to the City of Roseville’s website at www.roseville.ca.us.
2. Click on the “Government” tab at the top of the page.
3. Select “Departments & Divisions” from the drop-down menu.
4. Click on “Electric Utility” from the list of departments.
5. Click on “Utility Billing” from the left-hand menu.
6. Click on “Make a Utility Payment” at the top of the page.
7. Enter your utility account number and click “Next”.
8. Choose your payment method: bank account, Visa, MasterCard, or Discover.
9. Enter your payment information and click “Submit”.
10. Review your payment details and click “Confirm”.

Phone Payment

To make a phone payment, call the City of Roseville’s automated phone system at (916) 774-5300. Have your utility account number ready. Follow the prompts to enter your payment information and confirm your payment.

In-Person Payment

To make an in-person payment, visit the City of Roseville’s Utility Counter at 316 Vernon Street, Roseville, CA 95747. Bring your utility bill and payment stub, and make sure to have your utility account number ready. The Utility Counter is open Monday through Friday from 8:00 am to 5:00 pm.

Payment Options

The City of Roseville accepts several payment options, including:

• Bank account (no fee)
• Visa, MasterCard, or Discover (2.95% fee, $1.95 minimum fee)

Payment Methods

The City of Roseville offers several payment methods, including:

• One-time payment
• Recurring payments ( AutoPay)
• Paperless billing
• Pay-by-text

Frequently Asked Questions

1. Can I pay my utility bill online?
   Yes, you can pay your utility bill online using the City of Roseville’s website.
2. Can I pay my utility bill by phone?
   Yes, you can pay your utility bill by phone using the City of Roseville’s automated phone system.
3. Can I pay my utility bill in person?
   Yes, you can pay your utility bill in person at the City of Roseville’s Utility Counter.
4. What payment methods does the City of Roseville accept?
   The City of Roseville accepts several payment methods, including bank account, Visa, MasterCard, and Discover.
5. Is there a fee for using a credit card?
   Yes, there is a 2.95% fee ($1.95 minimum fee) for using a credit card to pay your utility bill.
6. Can I set up recurring payments?
   Yes, you can set up recurring payments (AutoPay) to automatically pay your utility bill each month.
7. Can I go paperless?
   Yes, you can enroll in paperless billing to receive your utility bill via email instead of by mail.
8. Can I pay by text?
   Yes, you can pay by text using the City of Roseville’s pay-by-text option.

Contact Information

If you have any questions or concerns about your utility bill or payment, you can contact the City of Roseville’s Utility Billing department at (916) 774-5300 or [email protected].

Conclusion

Making a utility payment for the City of Roseville is easy and convenient. You can choose to pay online, by phone, or in person. The City of Roseville accepts several payment methods, including bank account, Visa, MasterCard, and Discover. You can also set up recurring payments, go paperless, and pay by text. If you have any questions or concerns, you can