Baton Rouge Water Bill Pay

Paying Your Water Bill in Baton Rouge: A Guide to Online Payment Options

Introduction:

Paying your water bill in Baton Rouge has become more convenient than ever, thanks to the online payment options provided by the Baton Rouge Water Company and the City of Baton Rouge. In this guide, we will walk you through the steps to pay your water bill online, highlighting the available payment methods, fees, and frequently asked questions.

Payment Options:

The Baton Rouge Water Company offers several ways to pay your water bill online:

1. Smartbill Enrollment: With Smartbill, you can receive your monthly bill in your email inbox and pay directly from the PDF bill with no convenience fee. You can also set up recurring payments with your debit, credit card, or ACH (checking account).
2. Automatic Draft: You can set up automatic draft to pay your bill each month by automatically transferring funds from your bank account. You will be notified of the amount that will be drafted each month via mail or by Smartbill.
3. Pay with credit or debit card online: You can pay your water bill online with a credit or debit card, but a convenience fee will be applied.
4. Pay by phone: You can also pay your water bill over the phone using an automated system (IVR) with a credit or debit card. A convenience fee will be applied.
5. In-person payments: Cash payments can be made at Western Union Quick Collect locations.

Fees:

• Convenience fee: A convenience fee of 2.45% or $2.95 will be applied to credit or debit card payments made online or over the phone.
• Late fee: A late fee of 10% or $10, whichever is greater, will be applied to unpaid balances.
• Returned check fee: A returned check fee of $25 will be applied to any returned checks.

Frequently Asked Questions:

1. Can I pay my water bill online?
   Yes, you can pay your water bill online using the Baton Rouge Water Company’s website.
2. Can I pay my water bill over the phone?
   Yes, you can pay your water bill over the phone using an automated system (IVR) with a credit or debit card.
3. Can I pay my water bill in person?
   Yes, cash payments can be made at Western Union Quick Collect locations.
4. Is there a convenience fee for online or phone payments?
   Yes, a convenience fee of 2.45% or $2.95 will be applied to credit or debit card payments made online or over the phone.
5. Can I set up recurring payments?
   Yes, you can set up recurring payments with your debit, credit card, or ACH (checking account) through Smartbill.
6. Can I pay my water bill using my bank’s bill-pay service?
   Yes, customers using their personal bank’s bill-pay service should confirm how payments are remitted. These payments are not always remitted electronically and may take several days to be received and posted to the customer’s water/sewer/garbage account.
7. Can I view my water bill online?
   Yes, you can view your water bill online through the Baton Rouge Water Company’s website.
8. How do I sign up for automatic draft?
   You can sign up for automatic draft by contacting the Baton Rouge Water Company at 225-925-2011 or visiting their website.
9. Can I pay my water bill with a credit card or debit card at a Western Union Quick Collect location?
   No, cash payments only can be made at Western Union Quick Collect locations.
10. How do I contact the Baton Rouge Water Company?
    You can contact the Baton Rouge Water Company at 225-925-2011 or visit their website.

Conclusion:

Paying your water bill in Baton Rouge has become more convenient than ever, thanks to the online payment options provided by the Baton Rouge Water Company and the City of Baton Rouge. With several payment methods available, you can choose the option that suits you best. Remember to keep track of your payments and due dates to avoid any late fees or penalties.