Paying Your Bill at St. Luke’s: A Comprehensive Guide

At St. Luke’s, we understand that paying your bill can be a stressful and overwhelming experience. That’s why we’ve made it our mission to make the process as easy and convenient as possible for you. Our St. Luke’s Bill Pay system is designed to put you in control of when and how you pay your bills, giving you peace of mind and freedom to focus on your health and well-being.

In this guide, we’ll walk you through the various ways you can pay your bill at St. Luke’s, including online, by phone, by mail, and in person. We’ll also answer some frequently asked questions and provide you with tips on how to make the most out of our Bill Pay system.

Paying Your Bill Online

One of the easiest and most convenient ways to pay your bill at St. Luke’s is through our online Bill Pay system. With just a few clicks, you can securely pay your bill from the comfort of your own home.

To pay your bill online, follow these simple steps:

1. Go to the St. Luke’s Bill Pay website at www.stlukesbillpay.com.
2. Enter your account number, which can be found on your billing statement, and click “Next.”
3. Choose the payment method that works best for you: credit card, debit card, or bank account.
4. Enter your payment information and confirm your payment.
5. Review your payment details and click “Submit” to complete your payment.

Paying Your Bill by Phone

If you prefer to pay your bill over the phone, you can do so by calling our dedicated billing line at (208) 706-2333 or toll-free at 1-800-342-3432. Please have your billing statement with you at the time that you call. Our friendly and knowledgeable customer service representatives are available to assist you Monday through Friday from 8 a.m. to 5 p.m.

Paying Your Bill by Mail

If you prefer to pay your bill by mail, you can do so by sending a check or money order to the following address:

St. Luke’s
P.O. Box 2578
Boise, ID 83701-578

Please make sure to include your account number on the check or money order, and allow 7-10 business days for processing.

Paying Your Bill in Person

If you prefer to pay your bill in person, you can do so at any of our clinic locations or at hospital registration during an appointment. You can also make a payment at one of our Patient Financial Services offices by appointment. Please call (208) 706-2333 to schedule an appointment.

Frequently Asked Questions

Q: Can I pay my bill online?
A: Yes, you can pay your bill online through our secure Bill Pay system.

Q: Can I pay my bill by phone?
A: Yes, you can pay your bill by phone by calling our dedicated billing line at (208) 706-2333 or toll-free at 1-800-342-3432.

Q: Can I pay my bill by mail?
A: Yes, you can pay your bill by mail by sending a check or money order to the address listed above.

Q: Can I pay my bill in person?
A: Yes, you can pay your bill in person at any of our clinic locations or at hospital registration during an appointment.

Q: Do you accept credit card payments?
A: Yes, we accept credit card payments online, by phone, and in person.

Q: Do you offer financial assistance?
A: Yes, we offer financial assistance to those who are uninsured or underinsured. Please contact our Patient Financial Services office for more information.

Tips for Using St. Luke’s Bill Pay

1. Keep your account number handy when paying your bill online or by phone.
2. Make sure to enter your payment information correctly to avoid any errors or delays in processing your payment.
3. Review your payment details carefully before submitting your payment.
4. Keep a