Dothan Utilities Bill Pay

Paying Your Utility Bill Online | Dothan, AL – Official Website

Introduction:

Welcome to the City of Dothan’s online utility bill payment system! This page will guide you through the process of paying your utility bill online, including information on the different payment options available.

Paying Your Bill Online:

The City of Dothan offers an easy and convenient way to pay your utility bill online. You can make a one-time payment or register for a MyUsage account, which allows you to view bills, set up account alerts, manage auto-payments, and make payments.

To make a one-time payment, follow these steps:

1. Go to the City of Dothan’s website (https://www.dothan.org/175/Pay-View-Utility-Bill-Online) and click on the “One Time Payment” button.
2. Enter your utility account number and the amount you want to pay.
3. Choose your payment method: credit/debit card or e-check.
4. Enter your payment information and confirm the payment.
5. Print or save your receipt for your records.

To register for a MyUsage account, follow these steps:

1. Go to the City of Dothan’s website (https://www.dothan.org/175/Pay-View-Utility-Bill-Online) and click on the “Register” button.
2. Enter your utility account number and email address.
3. Create a password and confirm it.
4. Enter your payment method: credit/debit card or e-check.
5. Set up your account alerts and auto-payments (optional).
6. View your bill and make a payment.

Payment Options:

The City of Dothan offers several payment options for your convenience:

1. Online Payment: You can make a one-time payment or register for a MyUsage account to view and pay your bill online.
2. Phone Payment: You can call 334-615-4100, option 2, to make a payment over the phone.
3. Payment Kiosks: You can pay your bill at one of the payment kiosks located at the Dothan Civic Center and Westgate Park.
4. Mail Payment: You can mail your payment to Dothan Utilities, P.O. Box 6728, Dothan, AL 36302.
5. In-Person Payment: You can pay your bill in person at the Dothan Utilities office located at 126 N Saint Andrews Street, Room 105, Dothan, AL 36303.

FAQs:

1. What forms of payment are accepted?
   • The City of Dothan accepts credit/debit cards and e-checks for online payments.
2. Can I pay my bill over the phone?
   • Yes, you can call 334-615-4100, option 2, to make a payment over the phone.
3. Can I pay my bill in person?
   • Yes, you can pay your bill in person at the Dothan Utilities office located at 126 N Saint Andrews Street, Room 105, Dothan, AL 36303.
4. Can I set up automatic payments?
   • Yes, you can set up automatic payments through MyUsage account.
5. Can I view my bill online?
   • Yes, you can view your bill online through MyUsage account.

Conclusion:

Paying your utility bill online is easy and convenient with the City of Dothan’s online payment system. You can choose from several payment options, including online payment, phone payment, payment kiosks, mail payment, and in-person payment. If you have any questions or concerns, you can contact the Dothan Utilities office for assistance.