City Of High Point Bill Pay

Pay Your Utility Bill | City of High Point, NC

Paying your utility bill in the City of High Point, NC, is now easier than ever. With two convenient options, you can choose the method that suits you best. Let’s explore both options in detail.

Option 1: Pay Your Utility Bill Online

The City of High Point offers an online payment system for utility bills. You can pay your bill quickly and securely using your credit or debit card. To get started, you’ll need your utility account number and PIN number, which can be found on your bill.

Follow these simple steps:

1. Visit the City of High Point’s website: https://www.highpointnc.gov/
2. Click on “330” in the top-level menu.
3. Select “Pay Your Utility Bill” from the drop-down menu.
4. Enter your utility account number and PIN number.
5. Choose your payment method: credit/debit card (Visa, Mastercard, or Discover) or electronic draft from a checking/savings account.
6. Follow the prompts to complete your payment.

Option 2: Pay Your Utility Bill In Person or by Mail

If you prefer to pay in person or by mail, you can do so at the following locations:

• City Hall: 211 S. Hamilton Street, High Point, NC 27261
• Northpoint: 136 Northpoint Avenue, High Point, NC 27262

To pay by mail, send your payment to:

• City of High Point
• P.O. Box 230
• High Point, NC 27261-0230

In person or by mail, you can pay using a check, money order, or cash. Please make sure to include your utility account number and PIN number with your payment.

Frequently Asked Questions

Q: How do I sign up for e-billing?
A: You can sign up for e-billing on the City of High Point’s website. Click on “308” in the top-level menu, then select “Review/Pay Utility Bill” and follow the prompts to sign up.

Q: What are the benefits of e-billing?
A: E-billing offers several benefits, including going green, reducing paper clutter, accessing your bill quickly and securely online, and not having to write checks or buy stamps.

Q: Can I pay my utility bill over the phone?
A: Yes, you can pay your utility bill over the phone by calling 336-883-3111 or 844-458-3698. Have your utility account number and PIN number ready.

Q: Is there a convenience fee for paying my utility bill?
A: No, the City of High Point does not charge a convenience fee for paying your utility bill.

Q: Can I make a partial payment?
A: No, the City of High Point does not accept partial payments. Your entire balance must be paid in full.

Q: What happens if I miss my due date?
A: If you miss your due date, a late fee will be applied to your account. You can avoid late fees by signing up for automatic payments or reminders.

Conclusion

Paying your utility bill in the City of High Point, NC, is now easier than ever. With two convenient options, you can choose the method that suits you best. Whether you prefer to pay online, in person, or by mail, the City of High Point has you covered. Don’t forget to sign up for e-billing to enjoy the benefits of going green and reducing paper clutter.