PG&E Bill Pay: A Guide to Paying Your Energy Bill

Paying your PG&E bill is easy and convenient with the various payment options available. This guide will walk you through the different ways to pay your energy bill, including online payment, phone payment, mail payment, and in-person payment. We’ll also discuss the convenience fee associated with certain payment methods and how to avoid it.

Online Payment

The easiest and most convenient way to pay your PG&E bill is online. You can pay your bill online as a registered user or use one-time access with no registration required.

To pay your bill online as a registered user, sign in to your PG&E online account and follow these steps:

1. Go to the Payment Options page.
2. Choose the payment method you prefer: bank account, credit card, or debit card.
3. Enter your payment information.
4. Confirm your payment details.
5. Submit your payment.

If you don’t have an online account set up, you can still pay your bill online using one-time access. To do this, follow these steps:

1. Go to the Payment Options page.
2. Click on the “One-Time Access” button.
3. Enter your 11-digit account number.
4. Choose the payment method you prefer: bank account, credit card, or debit card.
5. Enter your payment information.
6. Confirm your payment details.
7. Submit your payment.

Convenience Fee

A convenience fee of $1.35 applies when you use a credit or debit card to pay your bill online or by phone. This fee is charged by an independent payment provider and is not reflected on your PG&E bill.

To avoid the convenience fee, you can sign in to your account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free.

Phone Payment

To pay your energy statement by phone, call 1-877-704-8470. Have your 11-digit account number ready. A convenience fee of $1.35 applies when you use a credit or debit card.

Mail Payment

You can pay your energy statement by mail using the pre-addressed envelope included with your bill. Make your check payable to PG&E and send it along with your energy statement remittance stub to the following address:

PG&E
P.O. Box 997300
Sacramento, CA 95899-7300

In-Person Payment

You can also pay your energy statement in person at one of our many authorized neighborhood payment centers. Find a neighborhood payment center near you.

Gift Payment

Want to help pay the energy bill of a friend, neighbor, college student, or local business? Make a payment of any amount using the Energy Giving form (PDF). Your payment will be applied to their account and reduce any balance reflected on their next month’s bill.

Security and Confidentiality

PG&E takes the security and confidentiality of your payment information seriously. Your payment will be processed securely, and your personal information will be kept confidential.

Conclusion

Paying your PG&E bill is easy and convenient with the various payment options available. You can pay online, by phone, by mail, or in person. Remember to avoid the convenience fee by signing in to your account and making a one-time payment or scheduling recurring payments from your checking or savings account. If you have any questions or concerns, contact PG&E customer service.