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Paying Your RCN Bill: A Step-by-Step Guide
RCN, a leading provider of high-speed internet, TV, and phone services, offers various methods for customers to pay their bills. In this guide, we will outline the different ways to pay your RCN bill and provide step-by-step instructions for each method.
Before we begin, it’s important to note that RCN has recently rebranded to Astound Broadband in some areas. If you’re an Astound Broadband customer, you can skip to the Astound Broadband Payment Options section below.
RCN Payment Options
1. Online Payment through MyRCN
The easiest and most convenient way to pay your RCN bill is through MyRCN, an online portal that allows you to manage your account, view your bill, and make payments. Here’s how to pay your bill through MyRCN:
- Go to MyRCN and log in to your account using your username and password.
- Click on the “Bill” tab at the top of the page.
- Select the payment method you prefer (credit card, debit card, or bank account).
- Enter the required payment information and confirm.
- You will receive a confirmation email once the payment has been processed.
2. Pay by Phone
If you prefer to pay your bill over the phone, you can call RCN’s customer service at 1-800-746-4726. Have your account number and payment information ready, and follow the prompts to make your payment.
3. Pay by Mail
You can also pay your RCN bill by mail. Simply send a check or money order along with the payment coupon to the address listed on the coupon. Make sure to include your account number and the payment amount on the check or money order.
4. Pay in Person
RCN accepts in-person payments at their service centers. You can find the nearest service center by visiting RCN’s website. Bring your payment and account information with you to the service center.
Astound Broadband Payment Options
If you’re an Astound Broadband customer, you can pay your bill through the Astound Broadband website. Here’s how:
1. Online Payment through Astound Broadband
Go to Astound Broadband and log in to your account using your username and password. Click on the “Support” tab at the top of the page, then select “Billing” and follow the prompts to make a payment.
2. Pay by Phone
You can also pay your Astound Broadband bill by calling 1-800-427-8686. Have your account number and payment information ready, and follow the prompts to make your payment.
3. Pay by Mail
Astound Broadband accepts payments by mail. Send a check or money order along with the payment coupon to the address listed on the coupon. Make sure to include your account number and the payment amount on the check or money order.
4. Pay in Person
Astound Broadband accepts in-person payments at their service centers. You can find the nearest service center by visiting Astound Broadband’s website. Bring your payment and account information with you to the service center.
Conclusion
Paying your RCN or Astound Broadband bill is easy and convenient, with multiple payment options available. Whether you prefer to pay online, by phone, by mail, or in person, you can choose the method that works best for you. If you have any questions or concerns about your bill or payment, you can contact RCN or Astound Broadband’s customer service for assistance.
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Create an Account. Access and manage your account with ease, all in one place.*. Add Astound Mobile; Pay your bill online © 2023 RCN Telecom, LLC. All rights