Pay a Water Bill Online in Philadelphia

If you’re looking to pay your water bill online in Philadelphia, there are two main ways to do so. You can either pay through the City of Philadelphia’s official website or through the Las Vegas Valley Water District’s website. Here’s a step-by-step guide on how to pay your water bill online using both methods.

Method 1: Paying through the City of Philadelphia’s website

1. Go to the City of Philadelphia’s website at www.phila.gov.
2. Click on the “Services” tab at the top of the page.
3. Select “Water, gas & utilities” from the drop-down menu.
4. Click on “Pay or dispute a water bill” in the “Water, gas & utilities” section.
5. Choose “Pay a water bill” from the options provided.
6. Enter your nine-digit Water Access Code, which can be found on your bill, and your ZIP code.
7. Select the payment method you prefer, such as automatic bank payments, credit card, check or money order, eCheck, or cash (at the Municipal Services Building).
8. Follow the instructions to complete the payment process.

Method 2: Paying through the Las Vegas Valley Water District’s website

1. Go to the Las Vegas Valley Water District’s website at www.lvvwd.com.
2. Click on the “Customer Service” tab at the top of the page.
3. Select “Pay Bill” from the drop-down menu.
4. Enter your account number, which can be found on your bill, and click “Next.”
5. Choose the payment method you prefer, such as credit card, check, or money order.
6. Follow the instructions to complete the payment process.

Fees and Payment Options

There are various fees associated with paying your water bill online, depending on the payment method you choose. Here’s a breakdown of the fees for each payment method:

• Automatic bank payments: free
• eCheck payment: free
• Credit card payment (residential): $2.95
• Credit card payment (commercial): $15.95
• Returned Checks: $20.00
• Late Fees: 5% of the total due will be added to your bill if you do not pay it on time. An additional 0.5% charge will be added for each month your charges are not paid.

You can also set up recurring, automatic monthly payments through the City of Philadelphia’s website. To do so, create an account in the City’s water bill payment website, MyPhillyWaterBill, and sign up for AutoPay.

Other Ways to Pay

If you prefer not to pay online, there are other ways to pay your water bill. Here are some options:

• By mail: Mail in the return portion of your bill with a check or money order, made payable to: Water Revenue Bureau, P.O. Box 41496, Philadelphia, PA 19101-1496.
• By phone: Pay through an interactive voice system by calling (877) 309-3709.
• In person: Visit one of the City’s three authorized payment centers.
  • Center City: Municipal Services Building, 1401 JFK Blvd., Concourse Level. Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m.
  • North Philadelphia: Hope Plaza, 22nd & Somerset Street. Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m. (Currently closed)
  • Northeast Philadelphia: 7522 Castor Ave. Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m. Cash payments are not accepted.

Need Help Paying?

If you’re having trouble paying your water bill, you can set up a payment agreement or apply for water bill assistance. You can also manually allocate payment amounts for water and sewer service charges, repair charges, and HELP loans through MyPhillyWaterBill.

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