Online Bill Pay Duke Energy

Paying Your Duke Energy Bill Online: A Step-by-Step Guide

Introduction:

As a Duke Energy customer, you have several options to pay your bills online. In this article, we will guide you through the process of paying your bill online using the Duke Energy website. We will also provide you with information on other payment options and helpful tips to make the process easier and more convenient.

Paying Your Bill Online:

To pay your bill online, follow these simple steps:

1. Go to the Duke Energy website at www.duke-energy.com and select your location.
2. Click on the “My Account” button in the top right corner of the page.
3. Sign in to your account using your username and password. If you don’t have an account, you can create one by clicking on the “Register” button.
4. Once you are signed in, click on the “Billing & Payments” tab.
5. Select the “Pay Bill” button.
6. Choose your preferred payment method:
   • You can use a checking or savings account to make a payment.
   • You can also use a credit or debit card.
   • If you have a smart meter, you can choose the date your bill is due.
7. Enter your payment information and confirm your payment.
8. You will receive a confirmation email once your payment has been processed.

Other Payment Options:

If you prefer not to pay your bill online, Duke Energy offers several other payment options:

1. Pay by Phone: You can call Duke Energy’s automated phone system at 800.777.9898 to make a payment using your checking or savings account.
2. Pay by Mail: You can mail a check or money order to Duke Energy at P.O. Box 1094, Charlotte, NC 28201-1094.
3. In-Person Payments: You can make a payment in person at a participating payment location near you. You will need your account number to make a payment.
4. Duke Energy App: You can use the Duke Energy app to set up payments, view your billing history, and much more. The app is available for download on the App Store and Google Play.

Tips and Reminders:

1. Make sure to have your account number handy when making a payment.
2. Keep your payment information up to date to avoid any issues with your payment.
3. Consider enrolling in Paperless Billing to receive a secure PDF bill each month.
4. If you have a smart meter, consider using the Pick Your Due Date feature to choose the date your bill is due.
5. If you have any questions or concerns about your bill or payment, you can contact Duke Energy’s customer service at 800.777.9898.

Conclusion:

Paying your Duke Energy bill online is a quick and easy process. You can also choose from several other payment options that best suit your needs. By following the steps outlined in this guide, you can ensure that your bill is paid on time and avoid any late fees or penalties. Remember to keep your payment information up to date and consider enrolling in Paperless Billing and Pick Your Due Date to make managing your account even easier.