4Change Energy Bill Pay – A Comprehensive Guide

Are you looking for ways to pay your 4Change Energy bill? Look no further! In this article, we will guide you through the different payment options available to you, as well as provide answers to frequently asked questions about billing and payments.

First, let’s start with the basics. 4Change Energy offers two main ways to pay your bill: through their online account portal and through their mobile app.

Online Account Portal

To pay your bill through the online account portal, follow these steps:

1. Go to www.4changeenergy.com/account-login and log in to your account using your email address and password.
2. Once you are logged in, click on the “Pay My Bill” button.
3. Select the payment method you prefer (credit/debit card, EZ Pay, or bank draft).
4. Enter the amount you want to pay and confirm the payment.
5. You will receive a confirmation email once the payment has been processed.

Mobile App

To pay your bill through the mobile app, follow these steps:

1. Download the 4Change Energy Mobile App from the Google Play Store or Apple App Store.
2. Log in to your account using your email address and password.
3. Tap on the “Pay My Bill” button.
4. Select the payment method you prefer (credit/debit card, EZ Pay, or bank draft).
5. Enter the amount you want to pay and confirm the payment.
6. You will receive a confirmation email once the payment has been processed.

Now that we’ve covered the basics, let’s dive deeper into the frequently asked questions about billing and payments.

FAQs

Here are some common questions and answers related to 4Change Energy’s billing and payment processes:

Q: When will I receive my first bill from 4Change Energy?
A: Your first bill will be delivered by email no later than 35 days after your service starts. Occasionally, first bills are delivered almost immediately after service begins, but it is always triggered when your TDU reads your meter. If you think you missed it, check your spam folder or log in to your account to check your bill. You may also want to add [email protected] to your Safe Senders list.

Q: How is my due date determined?
A: Your TDU reads the meter at your address each month and sends a report to us with your usage. We generate a bill immediately after receiving your usage report. Your due date is 16 days after your bill is issued. Keep in mind that your due date may vary slightly from month to month. Even if your bill was due on the 15th last month, your bill could be due on a different day the following month.

Q: Why are my due date and EZ Pay draft dates different?
A: As a convenience, we will attempt to draft your EZ Pay payment method the day before and the day of your due date. We will contact you via email if there is a problem with your payment before any late fees are assessed.

Q: Can I change my bill due date?
A: No. Your bill due date is determined by the date that your TDU reads your meter. We do not have control over when that happens.

Q: How do I make a payment on my account?
A: People love options. Here are yours:

• EZ Pay – Sit back, relax, and let EZ Pay draft automatically.
• Mobile App – Download the 4Change Energy Mobile App. Use the same login credentials as your My Account. For Android smartphones and devices visit the Google Play Store. For Apple smartphones and devices visit the Apple App Store.
• My Account – Log in to your account online and click Pay My Bill before your EZ Pay draft date. People like this option because it allows them to make manual payments around payday.
• By Phone – Call us at (855) 784-2426 and follow the prompts to use our automated telephone payment system.
• Cash Payment – For cash payments visit Cash Pay Locations and find a location near you.

Q: What are my payment options?
A: We accept MasterCard, Visa, Discover, and Amex — credit or debit cards. You can